Administration Officer inNewcastle upon Tyne inNewcastle upon Tyne PUBLISHED 1 DEC 2023

Band 3: £24,071 to £25,674 a year per annum  PERMANENT 
The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone.

Please find attached job description for full details.

Advertising date : 1st October 2024

Closing date : 15th October 2024

We welcome your application. Previous applicants need not apply.

Applications are invited from suitably qualified and experienced candidates to join our busy administration team. We currently have a vacancy for a full time Band 3 Administration Officer with the Children and Young Peoples Services based at Benton House, 136 Sandyford Road, Newcastle upon Tyne, NE2 1QE

This is a very busy service and the successful post holder will be a member of the admin team to support the multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times.

The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Team Manager.

Candidates must be able to demonstrate proven experience (in last 12 months) of the following skills that are required for this post:

  • Experience in a customer / patient focused environment
  • Administration/Secretarial experience
  • Excellent communication and interpersonal Skills
  • Fast, accurate typing/keyboard skills
  • Experience of typing and formatting letters and reports
  • Minute taking experience
  • Diary Management
  • A good understanding of inputting data to a database system
  • A good working knowledge of Microsoft word/excel/office packages
  • Good verbal and written communication skills
  • Ability to be self-directed, motivated and be able to contribute positively within a team
  • Well organised and structured
  • The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
  • The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
  • You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification otherwise you will not be shortlisted

Please find attached job description for full details.

Advertising date : 1st October 2024

Closing date : 15th October 2024

We welcome your application. Previous applicants need not apply.

Applications are invited from suitably qualified and experienced candidates to join our busy administration team. We currently have a vacancy for a full time Band 3 Administration Officer with the Children and Young Peoples Services based at Benton House, 136 Sandyford Road, Newcastle upon Tyne, NE2 1QE

This is a very busy service and the successful post holder will be a member of the admin team to support the multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times.

The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Team Manager.

Candidates must be able to demonstrate proven experience (in last 12 months) of the following skills that are required for this post:

  • Experience in a customer / patient focused environment
  • Administration/Secretarial experience
  • Excellent communication and interpersonal Skills
  • Fast, accurate typing/keyboard skills
  • Experience of typing and formatting letters and reports
  • Minute taking experience
  • Diary Management
  • A good understanding of inputting data to a database system
  • A good working knowledge of Microsoft word/excel/office packages
  • Good verbal and written communication skills
  • Ability to be self-directed, motivated and be able to contribute positively within a team
  • Well organised and structured
  • The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
  • The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
  • You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification otherwise you will not be shortlisted



inNewcastle upon Tyne
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