Stakeholder Engagement and Public Affairs Manager inDenmark Hill inDenmark Hill PUBLISHED 19 DEC 2023

Communications and relations

• To oversee the implementation of the Trusts Stakeholder and Community Engagement plan
• To produce briefings / papers updating colleagues with the Associate Director of Communications and Stakeholder Engagement
• To proactively work with partners to ensure communications are consistent and timely
• To produce and/or assist in the preparation of reports; and briefings including for partners,regulatory and advisory bodies in respect of updating them on complex issues
• To establish and maintain effective co-operative working relationships with all stakeholdergroups, internally and externally, at all levels
• To ensure that communications are correctly tailored for the appropriate target audiences
• To manage contracts with external suppliers ensuring value for money and working within theframework of the organisation
• Advocate on behalf of the department on the importance of good practice in communications
• To line manage junior staff as appropriate
• Commission and manage external agencies; ensuring expenditure stays within agreed budget, contracts are delivered in full and represents value for public money

• Maintain the Trusts Trust and Reputation dashboard, with latest annual data and provide data analysis of key metrics
• Undertake market research projects as necessary to explore, benchmark and measure levelsof trust and the Trusts reputation amongst its communities and stakeholders
• Horizon scan the political landscape for opportunities for the Trust to raise its profile externally, including regional and national initiatives and events, within and beyond the sector and produce monthly reports
• To stay up to date with national policy, new health initiatives and partner organisationsstrategies and plans and how these impact locally on the Trust
• To produce and/or assist in the preparation of reports and represent the Trust at meetings with internal and external stakeholders to deliver those reports and advise on publicaffairs
• To prepare briefings for regulatory, advisory bodies or internal stakeholders in respect ofupdating them on complex issues on an ad hoc basis as requested by the Associate Directorof Communications and Stakeholder Engagement
• To manage and maintain stakeholder distribution lists

Step into a pivotal role and drive our vision forward.

As a vital member of our team, you will oversee the delivery and continuous enhancement of our Trust's stakeholder engagement plan. Utilising a range of communication channels, you will support both our short-term and long-term objectives. Your work will include managing our Trust and Reputation dashboard, conducting comprehensive stakeholder mapping across boroughs and programs/projects, and collaborating with senior colleagues to ensure all intelligence is relevant, up-to-date, and effectively shared.

In this role, you will be at the forefront of delivering impactful communications and engagement events that support the Trust's capital projects and commercial partnerships. From crafting compelling newsletters and reports to organising and hosting dynamic events and preparing insightful briefings, your contributions will be crucial.

You will work seamlessly with a diverse array of external stakeholders, ensuring proactive and effective delivery of our communications and engagement activities to support our key objectives. This includes building relationships with partner organisations such as the Maudsley Charity, IoPPN, King's College London, local authority officers, elected members, service users and community groups. Your ability to build and maintain effective relationships will be paramount.

• To deliver public affairs, communications and engagement activity which builds relationships,enhances the Trust's reputation and is in line with overall communications and engagementstrategy
• To take responsibility for ensuring stakeholder relationships are maintained and proactively developed
• To produce regular stakeholder briefings working with other departments in the Trust andpartners to co-ordinate content ensuring absolute accuracy
• Devise and deliver stakeholder engagement plans and strategies for key projects and/or audiences as directed
• To drive understanding and positive perception of capital projects withexternal stakeholders, staff and patients through effective engagement work.
• To establish and maintain effective co-operative working relationships with stakeholdergroups, including attending meetings and presenting and discussing reports.
• Develop, write and manage new and existing stakeholder engagement products including newsletters and events (digital and face-to-face).
• Devise and deliver proactive campaigns that will improve community engagement andunderstanding/awareness of the Trust's mental healthcare services for local people
• To lead on key events and visits, including high profile stakeholders, working alongside partners
• To manage enquiries from stakeholders including councillors, council executives, MPs,commissioners, public, residents' associations, ensuring timely and accurate response