Band 3 Clinical Support Worker - AMU - Eastbourne DGH inEastbourne inEastbourne PUBLISHED 11 SEP 2024

The Acute Medical Unit is a diagnostic and emergency treatment unit within acute medicine with a varied workload. The team is both friendly and supportive, with a strong commitment to providing a high standard of care, and we are looking for highly motivated, dynamic and passionate individuals

We pride ourselves on having an integrated friendly and welcoming team made up of Allied health professionals including Doctors, Nurses and Therapists. We work closely with all the departments and areas within the hospital including with our colleagues from Accident and Emergency, our ambulatory care team and all the ward staff. We currently assess/triage and admit patients with acute medical conditions from a variety of sources – including GPs, the Emergency Department and Outpatients Clinics.

We are looking for experienced Clinical Support Workers, hospital experience is desirable but not essential. A minimum of GCSE English and Maths grade C or 4 or Functional skills for English/Maths, Care Certificate and or NVQ2 two in health and social care or the equivalent role. Your role will be to provide delegated clinical procedures such as insertion/removal of cannula, venepuncture, wound assessment and simple dressings, removal of urinary catheter, training will be provided

The Clinical Support Worker (Band 3) is a member of the care team who provides:

• Personal care or chaperone duties
• Supporting patients with bathing, toileting, dressing and meals
• Records patient information
• A range of delegated clinical care duties
• Undertakes and records patients’ vital signs
• Escalate any concerns in observation or change in patient’s condition
• Support and supervision of Band 2 clinical support workers
• Enhanced observations
• Patient escort role
• removal of urinary catheter
• Administration of oral or topical medication (after additional training with competency checks)
• Escort duties to patients who may be acutely unwell including administration of oxygen (after additional training)
• Safeguard the well-being and health of patients by reporting concerns
  
  

Promote and maintain a clean and tidy care environment. This includes:

• Making beds
• Cleaning of bedside furniture and equipment as required
• Disposal of general and clinical waste
  
  

Assist in the orientation of patients to the care environment and available facilities (if hospital/clinical settings).

Documentation of care actions and findings.

Promote good communication and adhere to Trust values.

Ensure the safe custody of patient’s belongings according to Trust policy.


We are proud to provide ‘Outstanding’ care and be a great place to work


We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

For further details / informal visits contact: Name: Toni-Ann Farnes Job title: Matron Email address: Telephone number: