Pharmacy Technician inCLAY CROSS inCLAY CROSS PUBLISHED 4 DEC 2023

Key Responsibilities:

Clinical

• Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
• Carry out medicine's optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation.
• Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• As determined by the PCN, support medication reviews and medicines reconciliation for new patients
• Synchronising medicines for patient transfers between care settings, linking with local community pharmacies.
• Support the Clinical Pharmacist in Structured Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.
• Provide expertise to address both, the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.

Technical and Administrative

• Lead on clinical searches and monitoring of data.
• Participate in developing the PCN Pharmacy team in respect to developing policies and procedures.
• Contribute to the design and delivery of patient questionnaires or pre-review resources to refine the system for medication reviews.
• Collate and filter information from the patient to be documented on the clinical system or escalated to a Clinical pharmacist or other relevant clinician in the practice, if appropriate.
• Support the practice Prescription's teams in streamlining general prescription requests, to allow GPs and clinical pharmacists to review the more clinically complex requests.
• Support the implementation of local and national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the Primary Care Network to deliver on contractual agenda, support Practices with QOF and locally commissioned enhanced services.

General

The postholder will:

• Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the South Hardwick Primary Care Network and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
• Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
• The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding, and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
• The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal / Professional Development

The post-holder will participate in any training programme implemented by the PCN as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Autonomy / Scope within Role

The post-holder will strive to maintain quality within the PCN, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources
• This is an evolving role, and the duties and responsibilities may change in accordance with the developing service and needs for the patients.

Are you passionate about high quality patient care and the delivery of an excellent pharmacy service? This is an exciting opportunity for a Pharmacy Technician to join our established pharmacy team. Pharmacy Technicians play an essential role for the practices of South Hardwick Primary Care Network (PCN) by complementing Clinical Pharmacists, Practice nurses, GPs, administrative practice teams, and other members of the PCN multi-disciplinary team.

Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the health system.

Pharmacy Technicians can lead on medicines expertise and enable the Pharmacists to concentrate on clinical decision making. Core role responsibilities will cover clinical, technical and administrative categories.

The purpose of the Pharmacy Technician role is to participate in the implementation of strategies to maximise achievement and monitoring of PCN national requirements, local guidelines, and national guidelines (NICE) implementation and utilisation of medicines optimisation initiatives.

The post holder will help patients to get the best from their medicines by implementing agreed and approved protocols, around medications, including anticoagulation, cardiovascular medicines and inhalers.

In addition, the post holder must be willing to enrol and complete the Centre for Postgraduate Pharmacy Education (CPPE) pathway for PCN Pharmacy Technicians, or equivalent, if you have not already done so.