Band 3 Patient Pathway Officer inHornchurch inHornchurch PUBLISHED 15 AUG 2024
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Deal and prioritise both patients’ and staff query either face to face or on telephone.
BHR is one of the largest associate teaching hospitals providing acute care for over 700,000 people from across two main sites - Queens and King George Hospital. The Queens Hospital is situated close to the A12, within walking distance of Romford British Rail Station and local amenities. We are looking for suitably qualified staff to perform clerical duties to provide support to Radiologists, Radiographers and Sonographers and to maintain smooth patient flows throughout the department. Duties will include using the Radiology Information and Medway systems to access and record patient details and update their records. You may be required to work anywhere within the Radiology Departments across all sites of the Trust. If you wish to discuss what we can offer you please contact Jason Attewell, Department of Radiology on extension 2272.In return you will be offered the opportunity to work in a modern new hospital within a very supportive directorate and have the opportunity to further develop your skills and practice.
To provide a comprehensive administrative service which forms the solid foundation to allow the Radiology Department, Trust wide, in delivering a smoother, smarter and safer Radiology service with timely results to promote seamless, safe and high-quality care to enable the trust to achieve key targets.
- To provide general administrative & clerical role including receptionist and dealing with information to deliver excellent customer services across different areas within Radiology
- To provide a comprehensive service for receiving and initiating calls from external and internal sources
- Register patient and add request with necessary document & information onto the system
- Deal and prioritise both patients’ and staff query either face to face or on telephone
- Provide appropriate support to Patients and Radiology staff
Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.
For further details / informal visits contact: Name: Jason Attewell Job title: Service Support Manager Email address:
Jason Attewell, email
BHR is one of the largest associate teaching hospitals providing acute care for over 700,000 people from across two main sites - Queens and King George Hospital. The Queens Hospital is situated close to the A12, within walking distance of Romford British Rail Station and local amenities. We are looking for suitably qualified staff to perform clerical duties to provide support to Radiologists, Radiographers and Sonographers and to maintain smooth patient flows throughout the department. Duties will include using the Radiology Information and Medway systems to access and record patient details and update their records. You may be required to work anywhere within the Radiology Departments across all sites of the Trust. If you wish to discuss what we can offer you please contact Jason Attewell, Department of Radiology on extension 2272.
In return you will be offered the opportunity to work in a modern new hospital within a very supportive directorate and have the opportunity to further develop your skills and practice.
To provide a comprehensive administrative service which forms the solid foundation to allow the Radiology Department, Trust wide, in delivering a smoother, smarter and safer Radiology service with timely results to promote seamless, safe and high-quality care to enable the trust to achieve key targets.
Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.
For further details / informal visits contact: Name: Jason Attewell Job title: Service Support Manager Email address:
Jason Attewell, email
In return you will be offered the opportunity to work in a modern new hospital within a very supportive directorate and have the opportunity to further develop your skills and practice.
To provide a comprehensive administrative service which forms the solid foundation to allow the Radiology Department, Trust wide, in delivering a smoother, smarter and safer Radiology service with timely results to promote seamless, safe and high-quality care to enable the trust to achieve key targets.
- To provide general administrative & clerical role including receptionist and dealing with information to deliver excellent customer services across different areas within Radiology
- To provide a comprehensive service for receiving and initiating calls from external and internal sources
- Register patient and add request with necessary document & information onto the system
- Deal and prioritise both patients’ and staff query either face to face or on telephone
- Provide appropriate support to Patients and Radiology staff
Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.
For further details / informal visits contact: Name: Jason Attewell Job title: Service Support Manager Email address:
Jason Attewell, email
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