Clinical Admin Officer inCamberley inCamberley PUBLISHED 24 JUN 2024

Job Overview


We are looking for a full time Clinical Admin Officer to join the Medicine team at Frimley Park Hospital.

The positions will offer the chance to work with the Medicine Consultants and their teams, the roles are ideally suited to candidates with administration experience with a positive approach to change.

If you enjoy a complex and varied workload and have excellent interpersonal skills, this could be the post for you.

Main duties of the job

• To provide an administrative service to the Department.
• To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate ad hoc correspondence requested in line with the Trusts policies and procedures
• To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
  
  

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.


Detailed Job Description And Main Responsibilities


For further information regarding the tasks and responsibilities of this role, please refer to the job description/person specification attached.

Person specification


Qualifications


Essential criteria

• Good education to GCSE standard or equivalent experience
• ECDL or equivalent
• NVQ Level 3 Administration or equivalent practical knowledge
• MS Word for Windows
  
  

Experience


Essential criteria

• Experience of working in an office environment
• Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
• Be able to work in a busy environment and remain calm under pressure
• Experience of working within a team environment
  
  

Desirable criteria

• Working in the NHS either in a hospital/private practice/GP setting
• Provide general non-clinical advice
  
  

Skills & Knowledge

Essential criteria

• Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact
• Ability to communicate clearly
• Basic numeracy and literacy
• Ability to follow clear instructions and feedback to senior staff
• Ability to work with minimal supervision
• Ability to prioritise workload
• Able to adapt to change
• Excellent interpersonal skills
• Be flexible and able to adapt to the different ways of working in the team
  
  

Desirable criteria

• Judge/analyse situations to resolve patient problems
• Understanding of medical terminology
• Knowledge of NHS targets
  
  

Special Requirements

Essential criteria

• Able to observe patient confidentiality
• Behave in an ethical and professional manner
• Aware of own strengths and limitations
• Willingness and ability to comply with the Trust’s corporate image policy
• Reliable
• Good understanding of patient confidentiality
  
  

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .

Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .

Apply online now