Band 3
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Escalating safety concerns and by doing so acting as effective advocates for those who use our services.
Job OverviewCrystal House CAMHS LD is a specialist five- bedded unit for young people (aged 13 to 18 years ) with a learning disability and mental health need. We assess and treat young people with a learning disability, challenging behaviour and or mental health difficulties and /or autism. We have a specialist team who work closely with the young people and their families/ carers to provide assessment and treatment and ensure a smooth return into the community.
Experience of working in CAMHS LD inpatient is not required as we provide training to all staff on working with young people who use our service.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Band 3 Health Care Assistants work closely with young people who use our service, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Health Care Assistants are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
- keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Registered Nurses
- contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when implementing care plans
- ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans
Working for our organisation
Central and North West London NHS Trust expects all Band 3 Health Care Assistants to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friends, family and carers and also other staff members.
As a Band 3 Health Care Assistant we expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better
We expect you to RESPECT everyone and acknowledge and welcome people’s differences rather than ignore them or see them as problematic.
We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.
We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for our work.
Detailed Job Description And Main Responsibilities
Patient Safety
Band 3 Health Care Assistants contribute to the provision of safe and reliable services by:
- Working under the supervision of Registered Nurses
- Working to the standards set out in the Code of Conduct for Healthcare Assistants and Children Social care Workers in England (Skills for Health 2
- Safeguarding people by recognising and responding when a young person might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Being open and transparent about their own practice
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining accurate, legible, comprehensive records
- Maintaining compliance with their mandatory training requirements
Band 3 Health Care Assistants are expected to contribute to the effectiveness of services by:
- Providing skilled, evidence-based care which adheres to agreed policies and procedures
- Working with young people and families and registered nurses to contribute to all stages of the care planning process including assessing risks and needs
- Acting as patient advocates in the multi-disciplinary team
- Working as part of a team implementing care plans or directives overseen by registered nurses
- Contributing to creating and maintaining high performing teams by:
- communicating well with all members of the team
- understanding their role in the team and how they help the team achieve its’ objectives
- reflecting on their own practice regularly
- identifying how care could be improved
Band 3 Health Care Assistants contribute to the people using our services feeling respected and empowered to make decisions about their health and wellbeing by:
- Working in partnership with young people and their families and carers
- Gaining consent and, as far as possible, involving people in all decision making
- Reassuring people by being professional, responsive, knowledgeable and confident
- Escalating complaints or concerns effectively and quickly in line with the Trust policy
Engaged staff are more productive and Band 3 Health Care Assistants can ensure they are engaged in the Trust and the work we all do by:
- Participating in supervision and annual appraisals which will help you to reflect on your work, understand your objectives and monitor your progress towards achieving them
- Using continuing professional development funds to consolidate, update or improve clinical skills
Education And Qualifications
Essential criteria
- Numeracy and literacy skills required to keep accurate records.
- Spoken and written English, to an appropriate standard to fulfil the job requirements
Job Overview
Crystal House CAMHS LD is a specialist five- bedded unit for young people (aged 13 to 18 years ) with a learning disability and mental health need. We assess and treat young people with a learning disability, challenging behaviour and or mental health difficulties and /or autism. We have a specialist team who work closely with the young people and their families/ carers to provide assessment and treatment and ensure a smooth return into the community.
Experience of working in CAMHS LD inpatient is not required as we provide training to all staff on working with young people who use our service.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Band 3 Health Care Assistants work closely with young people who use our service, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Health Care Assistants are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
Working for our organisation
Central and North West London NHS Trust expects all Band 3 Health Care Assistants to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friends, family and carers and also other staff members.
As a Band 3 Health Care Assistant we expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better
We expect you to RESPECT everyone and acknowledge and welcome people’s differences rather than ignore them or see them as problematic.
We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.
We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for our work.
Detailed Job Description And Main Responsibilities
Patient Safety
Band 3 Health Care Assistants contribute to the provision of safe and reliable services by:
Band 3 Health Care Assistants are expected to contribute to the effectiveness of services by:
Band 3 Health Care Assistants contribute to the people using our services feeling respected and empowered to make decisions about their health and wellbeing by:
Engaged staff are more productive and Band 3 Health Care Assistants can ensure they are engaged in the Trust and the work we all do by:
Education And Qualifications
Essential criteria
Crystal House CAMHS LD is a specialist five- bedded unit for young people (aged 13 to 18 years ) with a learning disability and mental health need. We assess and treat young people with a learning disability, challenging behaviour and or mental health difficulties and /or autism. We have a specialist team who work closely with the young people and their families/ carers to provide assessment and treatment and ensure a smooth return into the community.
Experience of working in CAMHS LD inpatient is not required as we provide training to all staff on working with young people who use our service.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Band 3 Health Care Assistants work closely with young people who use our service, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Health Care Assistants are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
- keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Registered Nurses
- contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when implementing care plans
- ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans
Working for our organisation
Central and North West London NHS Trust expects all Band 3 Health Care Assistants to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friends, family and carers and also other staff members.
As a Band 3 Health Care Assistant we expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better
We expect you to RESPECT everyone and acknowledge and welcome people’s differences rather than ignore them or see them as problematic.
We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.
We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for our work.
Detailed Job Description And Main Responsibilities
Patient Safety
Band 3 Health Care Assistants contribute to the provision of safe and reliable services by:
- Working under the supervision of Registered Nurses
- Working to the standards set out in the Code of Conduct for Healthcare Assistants and Children Social care Workers in England (Skills for Health 2
- Safeguarding people by recognising and responding when a young person might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Being open and transparent about their own practice
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining accurate, legible, comprehensive records
- Maintaining compliance with their mandatory training requirements
Band 3 Health Care Assistants are expected to contribute to the effectiveness of services by:
- Providing skilled, evidence-based care which adheres to agreed policies and procedures
- Working with young people and families and registered nurses to contribute to all stages of the care planning process including assessing risks and needs
- Acting as patient advocates in the multi-disciplinary team
- Working as part of a team implementing care plans or directives overseen by registered nurses
- Contributing to creating and maintaining high performing teams by:
- communicating well with all members of the team
- understanding their role in the team and how they help the team achieve its’ objectives
- reflecting on their own practice regularly
- identifying how care could be improved
Band 3 Health Care Assistants contribute to the people using our services feeling respected and empowered to make decisions about their health and wellbeing by:
- Working in partnership with young people and their families and carers
- Gaining consent and, as far as possible, involving people in all decision making
- Reassuring people by being professional, responsive, knowledgeable and confident
- Escalating complaints or concerns effectively and quickly in line with the Trust policy
Engaged staff are more productive and Band 3 Health Care Assistants can ensure they are engaged in the Trust and the work we all do by:
- Participating in supervision and annual appraisals which will help you to reflect on your work, understand your objectives and monitor your progress towards achieving them
- Using continuing professional development funds to consolidate, update or improve clinical skills
Education And Qualifications
Essential criteria
- Numeracy and literacy skills required to keep accurate records.
- Spoken and written English, to an appropriate standard to fulfil the job requirements
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Useful skills for a Health Care Support Worker:
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To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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