What might it look like to work here?
Stand by, we'll show you...
The Company
-An award-winning medical device and patient services company with a large presence in the Irish market
The Role
Reporting to the Nurse Manager, the responsibilities include:
-Providing support and education to patients via the Nurse Helpline.
-Setting up initial therapy in the clinical room.
-Conducting CPAP follow-up clinics and coordinating with sales management, marketing, and other corporate departments.
-Offering telephone support to patients remotely using Remote Monitoring Technology.
-Managing and addressing both existing and new patient inquiries comprehensively.
-Utilizing Remote Monitoring Technologies to ensure patient compliance.
-Collaborating with physicians, technicians, and nursing staff in hospital settings as needed.
-Supporting the clinical sales support team.
-Interacting with teams including Customer Service, Warehouse, and Accounts.
-Enhancing efficiency in current workflow practices.
-Committing to delivering quality patient-focused services alongside team members.
-Handling all administrative tasks and updating patient records in online Patient Management Systems.
-Programming, dispatching, and downloading sleep diagnostic data, and sending it to physiologists and hospitals.
-Updating the allocation of devices in the relevant systems.
-Uploading and creating patient files.
-Serving as the point of contact for referring hospitals.
-Organizing the dispatch of oximetry devices for both current CPAP patients and new patients.
-Working on monthly KPIs and regularly reporting on progress.
Requirements
-Candidate must be a registered nurse
-respiratory experience/knowledge a plus (but not a requirement)
Culture
-excellently company that have won awards for it's management
-genuinely supportive team and colleagues
Package
-40k+ (depending on experience) + 10% bonus + profit share
-Pension, private health insurance
-26 days annual leave + 1 duvet day!
-hybrid (3 days from home, 2 in the office) after training period
Office/Clinic is in South Dublin so candidate must be within commutable distance.
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
Please apply with your CV to: Cian Ryan