Thank you for visiting jobsincare.com. This website uses cookies.

Front of House Team MemberinManchesterinManchesterPUBLISHED SUN 2 JUN 2024

Flat Iron

Flat Iron Front of House

Our mission at Flat Iron is to make remarkable steak accessible to all. Not just that, we also try to look after all our guests as if they were old friends. Everyone is welcome.

To do that, we have an amazing team of great people who love what they do and love working at Flat Iron. So much so, that for three years in a row we have been voted one of the UK’s top 100 companies to work for. We have won many other awards but being listed as one of the best employers in the country is something we are incredibly proud of.

What We’re Looking For

  • Passion – You work in hospitality because you care. For you, getting stuck in and living life to the full is more fun than treading water.
  • Like an old friend - You are generous, hospitable and you treat guests like old friends. No formality, no upselling, no showing off. Just care, fun, and a little bit of love.
  • Straight up - No fuss, no-frills. You are honest, decent, and straightforward with others and with our guests.
  • Indie spirit – You are independent in thought and spirit, not tied to what others say you should or shouldn’t do.

We love working at Flat Iron and we’re sure you will too… here's why:

  • Staff parties – we close all our restaurants annually for the most epic party.
  • Trips - Individual restaurant socials and trips to our suppliers in Yorkshire and Cornwall.
  • 50% off food for you plus 3 friends in any Flat Iron Restaurant, once a month
  • Wagestream, access 50% of your earned wages before payday.
  • Employee Assistance Programme - confidential advice, guidance, and support 24/7, 365 days a year.
  • Most importantly - A great culture, amazing people, and a supportive and inclusive environment to grow.

Please note you need to be over 18 to apply for this role

Useful skills for a Front of House Team Member:
To work as a Front of House Team Member in the UK, you will typically need a combination of interpersonal, organizational, and service-oriented skills. Here are some key skills that are important for this role:
1. Customer Service Skills: Excellent communication and interpersonal skills are crucial. You should be able to engage with customers, address their needs, and ensure a positive experience.
2. Teamwork: The ability to work effectively as part of a team is important, as you’ll often collaborate with colleagues from different departments.
3. Organization Skills: You should be able to multitask and stay organized, especially during busy periods, to ensure that all front-of-house operations run smoothly.
4. Attention to Detail: Being attentive to details helps in ensuring accuracy in orders, reservations, and maintaining the cleanliness of the front area.
5. Problem-Solving Skills: The ability to handle complaints and resolve issues efficiently is important for maintaining customer satisfaction.
6. Time Management: You should be able to manage your time effectively, prioritizing tasks to keep operations running smoothly.
7. Presentation Skills: A smart appearance and professional demeanor are important, as you are often the first point of contact for customers.
8. Flexibility: The ability to adapt to changing situations and accommodate different customer requests is essential.
9. Basic Knowledge of Food & Beverage: Familiarity with the menu items, including ingredients and preparation methods, can enhance customer service.
10. Cash Handling Skills: If your role involves processing payments, you should be comfortable handling money and using a cash register or POS system.
11. Knowledge of Health and Safety: A basic understanding of health and safety regulations related to food service is important.
12. IT Skills: Familiarity with booking systems or reservation software can be beneficial, particularly in larger establishments.
 


inManchester click to show distance
Locations are approximate. Learn more