Health and Wellbeing Promoter inLondon inLondon PUBLISHED 20 AUG 2024

The Health & Wellbeing promoter role is responsible for the delivery of compassionate assessments, care and health promotion services, providing a healthy programme with stakeholders.
Job Overview


We are looking to recruit highly motivated, innovative and enthusiastic
Health & Wellbeing promoter
to join our Healthcare Service at Feltham HMPPS/YOI

Feltham HMPPS/YOI looks after children from 15-18yo and adults from 18 and over. By joining our team, you will have the opportunity to be involved in contributing to development of the service that will have a real impact on promoting health and well-being for this vulnerable population and impact on their future life orientation.

We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. Health & Wellbeing promoters will work as part of a team and contribute to the success of the team by being an effective role model and support with health campaigns like smoking cessation, sleep hygiene, nutrition/dieting, etc.

Main duties of the job

The Health & Wellbeing promoter role is responsible for the delivery of compassionate assessments, care and health promotion services, providing a healthy programme with stakeholders. Nurses work closely with the young people and adults who use our services, their families, friends, and carers and play an important contribution in how they experience our services. The post holder will join a team of nurses, from a variety of backgrounds in terms of experience and training, to care for the patients holistically.

They will provide a comprehensive health promotion service and work as part of an integrated healthcare team which includes primary care, mental health and substance misuse. Health & Wellbeing promoters are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:

  • ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures
  • ensuring the patients using our services have a good experience by respecting, empowering and working in partnership with people throughout the care planning and discharge process.

Working for our organisation

Central and North West London NHS Foundation Trust is a Top Employer Award Winner. We have a Health and Justice Services Directorate, within which sits the ‘Children and Young People’ Service line working in partnership with ‘Youth Custody Service’ colleagues to provide responsive, trauma-informed primary care, mental health, neuro-developmental and substance misuse services to the young people and young adults within our care.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.


Detailed Job Description And Main Responsibilities



Please see attached JD&PS for full details of duties and responsibilities.


  • To be a confident, autonomous practitioner who takes responsibility for the care they give to patients but also take responsibility for supporting the work of others in the team
  • To plan, deliver and evaluate interventions for treatment as clinically appropriate using evidence-based models. Co-ordinating multi-disciplinary clinical practice to provide focused and integrated care and treatment programmes/packages.
  • To ensure processes/protocols are in place and followed for effective assessment, planning, implementation and evaluation of care for those children with physical, mental health and substance misuse problems.
  • To safeguard vulnerable patients in line with Trust and Oasis Restore safeguarding children policy, and support other team members with safeguarding concerns.

Person specification


Qualifications And Training


Essential criteria

  • GCSEs, NVQ, Care Certificate or willingness to complete
  • Diploma in Health and social care

Desirable criteria

  • Administrative skills

Experience and Knowledge

Essential criteria

  • Proven experience relevant to secure settings
  • Experience of working with diverse communities
  • Knowledge of, and experience of working with patients with complex emotional, health and educational needs.
  • Knowledge of key legislative frameworks relevant to clinical practice; i.e. the Children’s Act, the Mental Health Act and Safeguarding
  • Knowledge of trauma-informed approaches to care
  • Knowledge of child and adolescent development

Desirable criteria

  • Experience of working with families in a professional capacity.
  • Experience of conducting audit activities.
  • Experience in working as part of an integrated team, alongside health/ non-health employed colleagues


Skills And Abilities


Essential criteria

  • Excellent verbal and written communication skills.
  • Excellent Interpersonal skills
  • Ability to communicate in an effective way with people from a variety of backgrounds and different ages.
  • Skills in communicating with and engaging adults and children with complex needs
  • Ability to demonstrate an understanding of team working
  • Ability to demonstrate essential leadership skills
  • Ability to reflect on own practice and to understand own limitations when dealing with emotive issues
  • Ability to support students and newly recruited colleagues
  • Good computer literacy skills.

Desirable criteria

  • Skills in engaging stakeholders in appropriate aspects of care, ensuring their input is listened to and valued
  • Skills in supporting de- escalation of challenging behaviour and ability to model this for others

Personal Qualities

Essential criteria

  • Motivated
  • Aware of own limitations and seek support from wider team
  • Ability to manage difficult situations and conflict resolution
Job Overview

We are looking to recruit highly motivated, innovative and enthusiastic
Health & Wellbeing promoter
to join our Healthcare Service at Feltham HMPPS/YOI

Feltham HMPPS/YOI looks after children from 15-18yo and adults from 18 and over. By joining our team, you will have the opportunity to be involved in contributing to development of the service that will have a real impact on promoting health and well-being for this vulnerable population and impact on their future life orientation.

We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. Health & Wellbeing promoters will work as part of a team and contribute to the success of the team by being an effective role model and support with health campaigns like smoking cessation, sleep hygiene, nutrition/dieting, etc.

Main duties of the job

The Health & Wellbeing promoter role is responsible for the delivery of compassionate assessments, care and health promotion services, providing a healthy programme with stakeholders. Nurses work closely with the young people and adults who use our services, their families, friends, and carers and play an important contribution in how they experience our services. The post holder will join a team of nurses, from a variety of backgrounds in terms of experience and training, to care for the patients holistically.

They will provide a comprehensive health promotion service and work as part of an integrated healthcare team which includes primary care, mental health and substance misuse. Health & Wellbeing promoters are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:

  • ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures
  • ensuring the patients using our services have a good experience by respecting, empowering and working in partnership with people throughout the care planning and discharge process.

Working for our organisation

Central and North West London NHS Foundation Trust is a Top Employer Award Winner. We have a Health and Justice Services Directorate, within which sits the ‘Children and Young People’ Service line working in partnership with ‘Youth Custody Service’ colleagues to provide responsive, trauma-informed primary care, mental health, neuro-developmental and substance misuse services to the young people and young adults within our care.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Detailed Job Description And Main Responsibilities


Please see attached JD&PS for full details of duties and responsibilities.

  • To be a confident, autonomous practitioner who takes responsibility for the care they give to patients but also take responsibility for supporting the work of others in the team
  • To plan, deliver and evaluate interventions for treatment as clinically appropriate using evidence-based models. Co-ordinating multi-disciplinary clinical practice to provide focused and integrated care and treatment programmes/packages.
  • To ensure processes/protocols are in place and followed for effective assessment, planning, implementation and evaluation of care for those children with physical, mental health and substance misuse problems.
  • To safeguard vulnerable patients in line with Trust and Oasis Restore safeguarding children policy, and support other team members with safeguarding concerns.

Person specification

Qualifications And Training

Essential criteria

  • GCSEs, NVQ, Care Certificate or willingness to complete
  • Diploma in Health and social care

Desirable criteria

  • Administrative skills

Experience and Knowledge

Essential criteria

  • Proven experience relevant to secure settings
  • Experience of working with diverse communities
  • Knowledge of, and experience of working with patients with complex emotional, health and educational needs.
  • Knowledge of key legislative frameworks relevant to clinical practice; i.e. the Children’s Act, the Mental Health Act and Safeguarding
  • Knowledge of trauma-informed approaches to care
  • Knowledge of child and adolescent development

Desirable criteria

  • Experience of working with families in a professional capacity.
  • Experience of conducting audit activities.
  • Experience in working as part of an integrated team, alongside health/ non-health employed colleagues


Skills And Abilities

Essential criteria

  • Excellent verbal and written communication skills.
  • Excellent Interpersonal skills
  • Ability to communicate in an effective way with people from a variety of backgrounds and different ages.
  • Skills in communicating with and engaging adults and children with complex needs
  • Ability to demonstrate an understanding of team working
  • Ability to demonstrate essential leadership skills
  • Ability to reflect on own practice and to understand own limitations when dealing with emotive issues
  • Ability to support students and newly recruited colleagues
  • Good computer literacy skills.

Desirable criteria

  • Skills in engaging stakeholders in appropriate aspects of care, ensuring their input is listened to and valued
  • Skills in supporting de- escalation of challenging behaviour and ability to model this for others

Personal Qualities

Essential criteria

  • Motivated
  • Aware of own limitations and seek support from wider team
  • Ability to manage difficult situations and conflict resolution


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