Branch Administrator inDalkeith inDalkeith PUBLISHED MON 29 JUL 2024

Duct Clean Services

Salary £22,500 P/A

(OTE £24000+)

Dalkeith

Duct Clean Services, part of Rentokil Initial are seeking a practical, customer focused and driven individual, to join our team based in our Dalkeith branch.

The ideal candidate will be responsible for managing a variety of tasks related to finance, compliance, operations, and customer service. This role requires excellent organisational skills, attention to detail, and the ability to liaise effectively with multiple departments.

Requirements

• Compliance and Invoicing:
• Financial Tracking
• Produce and send a weekly programme of work for each of the service personnel
• Liaise with customers to book service work (as required by the customer)
• Act as a point of branch contact for service personnel
• Deal with customer service related queries in an efficient manner
• Forward any sales enquiries to the branch sales team
• Compile service reports and any other reporting material required by the National Accounts Department
• Ensure copies of hazard assessments and work details are provided to service personnel before they commence work on a customer's premise
• Arrange for the availability of materials/preparations/chemicals required for the service staff to carry out their work
  
  

To be eligible for this Branch Administrator role you must have:

• Good filing system knowledge
• Previous experience in working in an fast paced office environment & under pressure
• Knowledge of working spreadsheets
• Willingness to learn new computer systems
• Ability to communicate at all levels with a confident telephone manner
• Good customer care skills
• Ability to work in difficult situations and able to resolve
  
  

Benefits

In return for a job well done, you will become part of our Rentokil, FTSE100 family along with the following benefits;

• Competitive basic salary
• Job security - full time permanent role with promotion opportunities
• Company pension
• Cycle to work incentives
• RI Discounts site
• Structured career progression
• Commission opportunities on sales/speed leads up to 10%
• Customer comments rewards (no maximum)
  
  

In return, not only will you have a career which is interesting and challenging, you will also be joining an organisation that recognises success and ensures that each colleague has a structured career path and the tools available to achieve the progression they are looking for.

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