Care Co-ordinator inEdinburgh inEdinburgh PUBLISHED 27 APR 2024

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Provide excellent customer service via telephone, email and in person.
About This Role


Our client is seeking multiple coordinators to join their high performing Edinburgh branch. You will be tasked with providing excellent customer service and be able to handle multiple priorities simultaneously. This position would suit a candidate with administration/ customer service experience.


Key Responsibilities


  • Provide excellent customer service via telephone, email and in person. You will be expected to handle all customer queries with the up most professionalism and escalate any issues to management if required.
  • Ensure all orders are processed correctly, exercising a high attention to detail and within expected time frames.
  • Consistently update and maintain the organisation's database, ensuring all records are up to data and contain correct information.
  • Distribute and dispatch parcels accordingly.
  • General ad-hoc administrative duties including filing and record keeping.


Experience Required


  • At least three years experience in a customer service setting in addition to strong administrative experience.
  • Ideally, you will have administration/customer service experience in a healthcare setting and be familiar with clinical terms however this is not essential.
  • Excellent task prioritisation, multitasking, and organisational skills.
  • Strong MS Office skills.


Key Information


  • Salary - 23K-25k
  • Location - Edinburgh
  • Schedule - Mon - Fri, 09:00 - 17:00, Fully in office.

Please note, we are expecting to receive a high volume of applications for this vacancy. Only those with the outlined experience, and those who can commit to being fully in office will be considered for this role.


Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
About This Role

Our client is seeking multiple coordinators to join their high performing Edinburgh branch. You will be tasked with providing excellent customer service and be able to handle multiple priorities simultaneously. This position would suit a candidate with administration/ customer service experience.

Key Responsibilities

  • Provide excellent customer service via telephone, email and in person. You will be expected to handle all customer queries with the up most professionalism and escalate any issues to management if required.
  • Ensure all orders are processed correctly, exercising a high attention to detail and within expected time frames.
  • Consistently update and maintain the organisation's database, ensuring all records are up to data and contain correct information.
  • Distribute and dispatch parcels accordingly.
  • General ad-hoc administrative duties including filing and record keeping.


Experience Required

  • At least three years experience in a customer service setting in addition to strong administrative experience.
  • Ideally, you will have administration/customer service experience in a healthcare setting and be familiar with clinical terms however this is not essential.
  • Excellent task prioritisation, multitasking, and organisational skills.
  • Strong MS Office skills.


Key Information

  • Salary - 23K-25k
  • Location - Edinburgh
  • Schedule - Mon - Fri, 09:00 - 17:00, Fully in office.

Please note, we are expecting to receive a high volume of applications for this vacancy. Only those with the outlined experience, and those who can commit to being fully in office will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.


inEdinburgh
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