Store Assistant - JLP - 8 hours per week inCardiff inCardiff PUBLISHED 16 SEP 2024

Following best in class operational & presentation standards.
Current employees, please apply in Workday.

Wolverine Worldwide has acquired a mix of diverse owned and licensed retail brands such as Sweaty Betty, Saucony, Merrell & Cat, plus many others! From athleisure apparel to extreme industrial occupational safety footwear to outdoor high-performance footwear, Wolverine Worldwide makes quality products that meet the diverse demands of countless consumers across the globe.

Our Store Assistants/Associates are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.


Key Responsibilities


  • Creating amazing experiences for our customers
  • Achieving sales targets and performance metrics
  • Following best in class operational & presentation standards
  • Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships with them
  • Maintain excellent standards of visual merchandising and ensuring a beautiful, safe and clean store, at all times
  • Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.


Knowledge, Skills And Abilities Required


  • Flexible schedule and availability to work weekends and holidays
  • Retail sales experience is preferred, but not required
  • Passion for our brands and brand lifestyles
  • Excellent communication skills
  • A positive and professional attitude
  • Enthusiasm to learn and to share your product knowledge
  • Pride over your work and a willingness to assume additional responsibilities, as needed


US Candidates Only


  • Performing duties consistent with the Company’s AAP/EEO goals and policies.
  • High School diploma or equivalent


Working Conditions


  • Retail environment


The Extras


  • Generous clothing allowance
  • Excellent training & development opportunities
  • Quarterly bonuses
  • 60% off all Sweaty Betty merchandise
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan
  • Access to Retail Trust - advice & support tool
  • Dedicated budget to attend fitness classes (per store)
  • Access to Sample sales
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
  • Enhanced Family Leave policy
  • Cycle to work & Buzz bike scheme


Our DEI Commitment


We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Current employees, please apply in Workday.

Wolverine Worldwide has acquired a mix of diverse owned and licensed retail brands such as Sweaty Betty, Saucony, Merrell & Cat, plus many others! From athleisure apparel to extreme industrial occupational safety footwear to outdoor high-performance footwear, Wolverine Worldwide makes quality products that meet the diverse demands of countless consumers across the globe.

Our Store Assistants/Associates are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Key Responsibilities

  • Creating amazing experiences for our customers
  • Achieving sales targets and performance metrics
  • Following best in class operational & presentation standards
  • Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships with them
  • Maintain excellent standards of visual merchandising and ensuring a beautiful, safe and clean store, at all times
  • Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.


Knowledge, Skills And Abilities Required

  • Flexible schedule and availability to work weekends and holidays
  • Retail sales experience is preferred, but not required
  • Passion for our brands and brand lifestyles
  • Excellent communication skills
  • A positive and professional attitude
  • Enthusiasm to learn and to share your product knowledge
  • Pride over your work and a willingness to assume additional responsibilities, as needed


US Candidates Only

  • Performing duties consistent with the Company’s AAP/EEO goals and policies.
  • High School diploma or equivalent


Working Conditions

  • Retail environment


The Extras

  • Generous clothing allowance
  • Excellent training & development opportunities
  • Quarterly bonuses
  • 60% off all Sweaty Betty merchandise
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan
  • Access to Retail Trust - advice & support tool
  • Dedicated budget to attend fitness classes (per store)
  • Access to Sample sales
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
  • Enhanced Family Leave policy
  • Cycle to work & Buzz bike scheme


Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.


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