Priory Medical Group rYbkjx1n
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Main Duties
Provides co-ordination and navigation for patients through the health and care systems
i.Daily co-ordination of clinic sessions to support complex and vulnerable patients or those who are non-digitally enabled to access care
ii.Undertaking outbound calls to identified non-digitally enabled patients who need a phone call or letter invite for appointments to ensure digital inclusivity and support their long-term condition management
iii.Booking patient appointments into services provided by health care professionals across PMG
iv.Supports patients in preparing for follow-up with provision of information on what they should expect when they attend for their appointment
v.Gather data on the patient cohorts supported through outbound calls to support informing data dashboards for the digital team lead.
vi.Documenting submitted data against protocols, filing in the patient record and appropriately signposting for follow up care.
vii.To work with wider PMG teams to continually improve and develop the non-digital care co-ordination offer to patients.
viii.Such other duties as may reasonably be delegated from time to time.
Would you like to join a dynamic and successful team that is dedicated to supporting the health and wellbeing of our patients?
Priory Medical Group is expanding its digital team to support the provision of digital and non-digital care to our patients. We are looking for a dynamic Digital and Care Continuity Coordinator, who has excellent attention to detail and prioritisation skills, with a flexible approach to join our supportive team.
If you are looking for a fresh start or seeking a new challenge, this role offers you the ability to develop a broad range of skills and capabilities across several digital systems.
Are you looking for a role where you will be working with innovative and forward-thinking digital team?
As part of the Priory Medical Group digital team your role will primarily be using non-digital communication tools to co-ordinate patient care to ensure our non-digital patients are not excluded from care co-ordination. The work will involve contacting patients on the phone, processing patient responses, and maintaining the practices digital systems and tools.
There will be a daily requirement to work with the rota, digital and patient central team to confirm the clinic capacity available for urgent care which can then be used to co-ordinate care for patients, including the most vulnerable and complex.
There is an opportunity to work remotely from home as required, you will be provided with a laptop to fulfil your work requirements.
Main Duties
Provides co-ordination and navigation for patients through the health and care systems
i.Daily co-ordination of clinic sessions to support complex and vulnerable patients or those who are non-digitally enabled to access care
ii.Undertaking outbound calls to identified non-digitally enabled patients who need a phone call or letter invite for appointments to ensure digital inclusivity and support their long-term condition management
iii.Booking patient appointments into services provided by health care professionals across PMG
iv.Supports patients in preparing for follow-up with provision of information on what they should expect when they attend for their appointment
v.Gather data on the patient cohorts supported through outbound calls to support informing data dashboards for the digital team lead.
vi.Documenting submitted data against protocols, filing in the patient record and appropriately signposting for follow up care.
vii.To work with wider PMG teams to continually improve and develop the non-digital care co-ordination offer to patients.
viii.Such other duties as may reasonably be delegated from time to time.
Would you like to join a dynamic and successful team that is dedicated to supporting the health and wellbeing of our patients?
Priory Medical Group is expanding its digital team to support the provision of digital and non-digital care to our patients. We are looking for a dynamic Digital and Care Continuity Coordinator, who has excellent attention to detail and prioritisation skills, with a flexible approach to join our supportive team.
If you are looking for a fresh start or seeking a new challenge, this role offers you the ability to develop a broad range of skills and capabilities across several digital systems.
Are you looking for a role where you will be working with innovative and forward-thinking digital team?
As part of the Priory Medical Group digital team your role will primarily be using non-digital communication tools to co-ordinate patient care to ensure our non-digital patients are not excluded from care co-ordination. The work will involve contacting patients on the phone, processing patient responses, and maintaining the practices digital systems and tools.
There will be a daily requirement to work with the rota, digital and patient central team to confirm the clinic capacity available for urgent care which can then be used to co-ordinate care for patients, including the most vulnerable and complex.
There is an opportunity to work remotely from home as required, you will be provided with a laptop to fulfil your work requirements.
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