Receptionist - Kidderminster Medical Centre inKidderminster inKidderminster PUBLISHED 24 MAY 2024

£11.50 to £11.70 an hour  PERMANENT 

Wyre Forest Health Partnership

To be responsible for undertaking a wide range of administrative duties which include registering patients, booking appointments, ensuring all information is managed correctly, filed and followed up accordingly.

  • Ensure that all patients and visitors at reception and telephone callers to the practice are greeting professionally and politely.
  • Answer all incoming phone calls from patients and other healthcare. Professionals. Divert them as appropriate and/or take messages.
  • Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary.
  • Make/cancel/rearrange appointments via the clinical system.
  • Support and assist clinicians as required.
  • Ensure that repeat prescriptions are done accurately and efficiently following a protocol.
  • Data entry of new and temporary registrations and relevant patient information.
  • Scan all patient information in computerised record i.e. medical documents, hospital reports and letters as necessary.

To be responsible for undertaking a wide range of administrative duties which include registering patients, booking appointments, ensuring all information is managed correctly, filed and followed up accordingly. To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the medical team, liaising with multidisciplinary team members, and other health professionals within the practice. Working hours up to 37 hours per week.

  • Ensure that all patients and visitors at reception and telephone callers to the practice are greeting professionally and politely.
  • Answer all incoming phone calls from patients and other healthcare. Professionals. Divert them as appropriate and/or take messages.
  • Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary.
  • Make/cancel/rearrange appointments via the clinical system.
  • Support and assist clinicians as required.
  • Ensure that repeat prescriptions are done accurately and efficiently following a protocol.
  • Data entry of new and temporary registrations and relevant patient information.
  • Scan all patient information in computerised record i.e. medical documents, hospital reports and letters as necessary.

  • Ensure that all patients and visitors at reception and telephone callers to the practice are greeting professionally and politely.
  • Answer all incoming phone calls from patients and other healthcare. Professionals. Divert them as appropriate and/or take messages.
  • Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary.
  • Make/cancel/rearrange appointments via the clinical system.
  • Support and assist clinicians as required.
  • Ensure that repeat prescriptions are done accurately and efficiently following a protocol.
  • Data entry of new and temporary registrations and relevant patient information.
  • Scan all patient information in computerised record i.e. medical documents, hospital reports and letters as necessary.

To be responsible for undertaking a wide range of administrative duties which include registering patients, booking appointments, ensuring all information is managed correctly, filed and followed up accordingly. To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the medical team, liaising with multidisciplinary team members, and other health professionals within the practice. Working hours up to 37 hours per week.

  • Ensure that all patients and visitors at reception and telephone callers to the practice are greeting professionally and politely.
  • Answer all incoming phone calls from patients and other healthcare. Professionals. Divert them as appropriate and/or take messages.
  • Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary.
  • Make/cancel/rearrange appointments via the clinical system.
  • Support and assist clinicians as required.
  • Ensure that repeat prescriptions are done accurately and efficiently following a protocol.
  • Data entry of new and temporary registrations and relevant patient information.
  • Scan all patient information in computerised record i.e. medical documents, hospital reports and letters as necessary.



inKidderminster
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