Discharge Navigator inLondon inLondon PUBLISHED 20 AUG 2024

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond.
An exciting and new opportunity has arisen for an experienced individual to join the Royal London Hospital Transfer of Care Hub Team as a Band 5 Discharge Navigator.

The Transfer of Care Hub’s job is to prevent avoidable delays in patient’s discharge by discussing, coordinating, and planning in accordance with current government discharge guidelines and acting as a problem-solving resource to the ward multidisciplinary teams, senior management, and external agencies as well as advocating on behalf of your patients.

The prospective candidate will be ward based and become a resource to the wards that they support, providing discharge advice and information on the local authority, voluntary agencies, and other help and support available to patients once discharged into the community. They will play a key role in providing the Trust with their discharge information to enable adequate patient flow and safe and timely discharges.

We are looking for an individual who has the confidence to challenge decisions at all levels, experience of working in a fast paced and high-pressure environment, and the ability to recognise the need to escalate complex discharges to senior management to prevent discharge complexities.

We are a 7 day service operating from 08:00 to 20:00 including bank holidays. If successful, please note you will be expected to work rostered weekends, bank holidays and late shifts.

You will possess an ability to prioritise both clinical and operational workload to support the delivery of acute services at the Royal London Hospital. Your experience will support a pro-active approach to a dynamic and continuously changing environment as well as containing the necessary skillset to support our staff in a variety of settings. This role is key in the delivery of operational performance and supporting our clinical colleagues and management teams to perform to a very high standard. We require an effective independent worker who equally works well within a team environment, with excellent communication skills and who visibly enjoys the challenges that this role will provide; a basic understanding of IT is preferred. These individual qualities will provide the foundation for you to join one of the finest teams in London’s newest Hospital and of course Europe’s leading trauma centre.

If you are the individual described above, then we would like to hear from you in how you can play your part in our future.

Informal visits are very welcome.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

For further details / informal visits contact: Name: Kelly Bakuaya Job title: Discharge Navigation Team Lead (Hub) Email address:
An exciting and new opportunity has arisen for an experienced individual to join the Royal London Hospital Transfer of Care Hub Team as a Band 5 Discharge Navigator.

The Transfer of Care Hub’s job is to prevent avoidable delays in patient’s discharge by discussing, coordinating, and planning in accordance with current government discharge guidelines and acting as a problem-solving resource to the ward multidisciplinary teams, senior management, and external agencies as well as advocating on behalf of your patients.

The prospective candidate will be ward based and become a resource to the wards that they support, providing discharge advice and information on the local authority, voluntary agencies, and other help and support available to patients once discharged into the community. They will play a key role in providing the Trust with their discharge information to enable adequate patient flow and safe and timely discharges.

We are looking for an individual who has the confidence to challenge decisions at all levels, experience of working in a fast paced and high-pressure environment, and the ability to recognise the need to escalate complex discharges to senior management to prevent discharge complexities.

We are a 7 day service operating from 08:00 to 20:00 including bank holidays. If successful, please note you will be expected to work rostered weekends, bank holidays and late shifts.

You will possess an ability to prioritise both clinical and operational workload to support the delivery of acute services at the Royal London Hospital. Your experience will support a pro-active approach to a dynamic and continuously changing environment as well as containing the necessary skillset to support our staff in a variety of settings. This role is key in the delivery of operational performance and supporting our clinical colleagues and management teams to perform to a very high standard. We require an effective independent worker who equally works well within a team environment, with excellent communication skills and who visibly enjoys the challenges that this role will provide; a basic understanding of IT is preferred. These individual qualities will provide the foundation for you to join one of the finest teams in London’s newest Hospital and of course Europe’s leading trauma centre.

If you are the individual described above, then we would like to hear from you in how you can play your part in our future.

Informal visits are very welcome.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

For further details / informal visits contact: Name: Kelly Bakuaya Job title: Discharge Navigation Team Lead (Hub) Email address:


Locations are approximate. Learn more