£1 per hour
Metropolitan Gaming rwIxgYyD
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
Our Venue has an international reputation for delivering world-class gaming and the best hospitality.
Metropolitan Gaming Group is a multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guests whichever platform or venue they visit.Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Are you ready to join the winning team?
Our Venue has an international reputation for delivering world-class gaming and the best hospitality. Would you like to help deliver the perfect, bespoke experience whilst developing your career?
Within this role you will be vital to our customer's service delivery, providing exceptional service, ensuring food and beverages are served within a timely manner and contributing to the overall guest experience.
The Role:
This role involves night shifts. Salary is enhanced by £1 per hour after midnight.
The role benefits from weekly and month tips and gratuities.
- Ensuring an exceptional standard of customer care, whilst adhering to company procedures, health and safety and hygiene regulations.
- Being an effective team player.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. cleaned and stored effectively.
- This is a part time role
ESSENTIAL SKILLS:
- Outstanding customer service skills.
- Exceptional interpersonal skills and able to maintain a positive, appropriate relationship with all guests.
- Methodical and attentive to detail.
- Ability to promote all areas of the Club and understand departmental specific operations and services to explain and guide the guest during their visit.
- Previous experience in a customer service environment.
- A team player.
- Communicate in clear and concise English.
- High level of personal integrity.
- Strong work ethic with a passion for exceeding expectations.
- Respect and appreciation to all.
- Encourage and contribute towards a culture that supports everyone to be the best that they can be.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, through regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- Hourly wage + Service Charge + Salary Enhancement From Midnight + Paid overtime
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentives
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
Please Note: You must be aged 18 or above and have the right to work in the UK.
Metropolitan Gaming Group is a multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guests whichever platform or venue they visit.
Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Are you ready to join the winning team?
Our Venue has an international reputation for delivering world-class gaming and the best hospitality. Would you like to help deliver the perfect, bespoke experience whilst developing your career?
Within this role you will be vital to our customer's service delivery, providing exceptional service, ensuring food and beverages are served within a timely manner and contributing to the overall guest experience.
The Role:
This role involves night shifts. Salary is enhanced by £1 per hour after midnight.
The role benefits from weekly and month tips and gratuities.
ESSENTIAL SKILLS:
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, through regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
Please Note: You must be aged 18 or above and have the right to work in the UK.
Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Are you ready to join the winning team?
Our Venue has an international reputation for delivering world-class gaming and the best hospitality. Would you like to help deliver the perfect, bespoke experience whilst developing your career?
Within this role you will be vital to our customer's service delivery, providing exceptional service, ensuring food and beverages are served within a timely manner and contributing to the overall guest experience.
The Role:
This role involves night shifts. Salary is enhanced by £1 per hour after midnight.
The role benefits from weekly and month tips and gratuities.
- Ensuring an exceptional standard of customer care, whilst adhering to company procedures, health and safety and hygiene regulations.
- Being an effective team player.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. cleaned and stored effectively.
- This is a part time role
ESSENTIAL SKILLS:
- Outstanding customer service skills.
- Exceptional interpersonal skills and able to maintain a positive, appropriate relationship with all guests.
- Methodical and attentive to detail.
- Ability to promote all areas of the Club and understand departmental specific operations and services to explain and guide the guest during their visit.
- Previous experience in a customer service environment.
- A team player.
- Communicate in clear and concise English.
- High level of personal integrity.
- Strong work ethic with a passion for exceeding expectations.
- Respect and appreciation to all.
- Encourage and contribute towards a culture that supports everyone to be the best that they can be.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, through regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- Hourly wage + Service Charge + Salary Enhancement From Midnight + Paid overtime
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentives
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
Please Note: You must be aged 18 or above and have the right to work in the UK.
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to view Start practice interview NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about Glasgow Click to view
![]()
Glasgow is the largest city in Scotland and the fourth-largest in the United Kingdom. Situated on the River Clyde in the west of the country, it is known for its rich history, vibrant culture, and significant contributions to various fields, including industry, art, and education.
History
Glasgow’s history dates back to the 6th century when it was founded as a small religious community by St. Mungo. It grew over the centuries and became a major center for trade and industry during the Industrial Revolution in the 18th and 19th centuries. The city was known for shipbuilding, engineering, and textiles, leading to rapid urbanization and population growth.
Culture and Arts
Glasgow is renowned for its cultural scene. It was designated a UNESCO City of Music in 2008, reflecting its rich musical heritage that spans from classical music to contemporary genres like rock and pop. The city is home to numerous music venues, including the famous Barrowland Ballroom and the SSE Hydro.
The city has a vibrant arts scene, with institutions like the Glasgow School of Art, the Kelvingrove Art Gallery and Museum, and the Scottish Opera. Glasgow hosts various festivals throughout the year, such as the Glasgow International Comedy Festival and the Glasgow Film Festival.
Education
Glasgow is also an educational hub, featuring several prestigious universities, including the University of Glasgow, which is one of the oldest universities in the English-speaking world, founded in 1451. Other notable institutions include the University of Strathclyde and Glasgow Caledonian University.
Architecture
The city's architecture is diverse, boasting a mix of Victorian and modern styles. Notable landmarks include the Glasgow Cathedral, the University of Glasgow's Gothic-style main building, and the modern architecture of the Clyde Arc or "Squinty Bridge." The influence of the famous architect Charles Rennie Mackintosh can also be seen throughout the city.
Economy
Today, Glasgow has a mixed economy, with strengths in sectors like education, healthcare, technology, and tourism. The city is a popular destination for visitors, thanks to its historical sites, shopping districts, and dining options.
Sports
Glasgow is passionate about sports, particularly football. The city is home to two of Scotland's most famous football clubs: Celtic and Rangers, whose rivalry is known as the Old Firm. The city also hosted the Commonwealth Games in 2014, which showcased its facilities and infrastructure.
inGlasgow
55.86167144775391 -4.258334636688232 Glasgow, Scotland, United Kingdom 
Locations are approximate.
Learn more