Receptionist inLondon inLondon PUBLISHED 11 JUN 2024

ABM UK

ABM is one of the world's largest providers of integrated facility services.
JOB TITLE: Receptionist



LOCATION: UBS, 21 Lombard Street, London



SHIFT PATTERN: Monday - Friday 08:30 - 16:30



REPORTING TO: Dual Services Supervisor



SALARY: £ 31,000 Per Annum



Overview Of Job Description


To provide exceptional customer service to all visitors to UBS 21 Lombard Street and ensure the efficient running of a busy reception desk.


Main Duties & Responsibilities:


  • Answering all incoming calls (internal/external)
  • Meeting and greeting all incoming visitors
  • Entering work requests and visitors into the building system
  • Booking of couriers/taking delivery of couriered items
  • Assisting with booking of meeting rooms
  • Assisting with updating of staff details on intranet
  • Booking in print jobs for collection and delivery as required
  • Cross trained in team duties such to assist with security and cleaning functions
  • Logging of calls into Call Logging system
  • Reporting of any IT issues to IT Service Desk
  • Working with Colliers our building management provider to manage and log calls with the helpdesk
  • Any other duties as required



Person Specification:


  • Extensive Corporate Reception and Switchboard experience within blue-chip company
  • Previous experience within an office environment beneficial
  • Minimum 5 GCSE's or equivalent
  • Excellent customer relations and good communications skills
  • Experience in use of Switchboard
  • Fully computer literate
  • Experience of working with a building management IT system would be advantageous
  • Happy to wear a corporate uniform
  • High standard of professional grooming



Values & behaviours:


Our success is created through the core values that flow through our business...Achieves, Collaborates, Innovates and Build Community. These are personified through the following characteristics in our people;

  • Driving forward actions with pace and encouragement of creative solutions - you have a hunger for delivering results
  • An open and transparent communication style with the ability to listen, influence and challenge appropriately
  • The cultivation of close working relationships with peers and teams to drive win-win outcomes
  • A fresh & unrestrictive view on current ways of doing things to stimulate innovation and new approaches
  • Embracing change by fostering state-of-the-art knowledge and technology trends to sustain Westfield's competitive edge
  • The desire and ability to question the status quo and build compelling cases for change while still working effectively within a team
  • Being dedicated, motivated and passionate about our people and our company



Benefits


We're proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Telus our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM's benefits, visit our careers page


About Us


ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.jobsincare.com/job/jvjCeacC are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
JOB TITLE: Receptionist


LOCATION: UBS, 21 Lombard Street, London


SHIFT PATTERN: Monday - Friday 08:30 - 16:30


REPORTING TO: Dual Services Supervisor


SALARY: £ 31,000 Per Annum


Overview Of Job Description

To provide exceptional customer service to all visitors to UBS 21 Lombard Street and ensure the efficient running of a busy reception desk.

Main Duties & Responsibilities:

  • Answering all incoming calls (internal/external)
  • Meeting and greeting all incoming visitors
  • Entering work requests and visitors into the building system
  • Booking of couriers/taking delivery of couriered items
  • Assisting with booking of meeting rooms
  • Assisting with updating of staff details on intranet
  • Booking in print jobs for collection and delivery as required
  • Cross trained in team duties such to assist with security and cleaning functions
  • Logging of calls into Call Logging system
  • Reporting of any IT issues to IT Service Desk
  • Working with Colliers our building management provider to manage and log calls with the helpdesk
  • Any other duties as required


Person Specification:

  • Extensive Corporate Reception and Switchboard experience within blue-chip company
  • Previous experience within an office environment beneficial
  • Minimum 5 GCSE's or equivalent
  • Excellent customer relations and good communications skills
  • Experience in use of Switchboard
  • Fully computer literate
  • Experience of working with a building management IT system would be advantageous
  • Happy to wear a corporate uniform
  • High standard of professional grooming


Values & behaviours:

Our success is created through the core values that flow through our business...Achieves, Collaborates, Innovates and Build Community. These are personified through the following characteristics in our people;

  • Driving forward actions with pace and encouragement of creative solutions - you have a hunger for delivering results
  • An open and transparent communication style with the ability to listen, influence and challenge appropriately
  • The cultivation of close working relationships with peers and teams to drive win-win outcomes
  • A fresh & unrestrictive view on current ways of doing things to stimulate innovation and new approaches
  • Embracing change by fostering state-of-the-art knowledge and technology trends to sustain Westfield's competitive edge
  • The desire and ability to question the status quo and build compelling cases for change while still working effectively within a team
  • Being dedicated, motivated and passionate about our people and our company


Benefits

We're proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Telus our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM's benefits, visit our careers page

About Us

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.jobsincare.com/job/jvjCeacC are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.


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