Store Assistant - John Lewis, Cardiff - 8 hours per week inCardiff inCardiff PUBLISHED 18 JUL 2024

Your Journey



The beating heart of all our stores, our Store Assistants bring their contagious passion to work every day, going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have the best possible time with us. Whether that’s helping them pick an outfit, assisting in the fitting rooms, or processing a purchase, you are dedicated to ensuring a memorable experience with SB. You love the product and want to spread the word far and wide!



We want to empower you to enjoy your job, grow in the role and ultimately, have a wonderful journey with us.



Please note: this role requires a commitment of contracted hours per week, including some weekdays and weekends. There may also be some evening work.



What You’ll Be Doing

• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships with them
• Be actively involved with in-store activities
• Maintain excellent standards of visual merchandising and ensure a beautiful, safe and clean store at all times
• Be responsible for cash management and till operations
• Ensure health and safety regulations are always adhered to
  
  

Must Haves

• Excellent communication skills
• A positive and professional attitude
• Enthusiasm to learn and share your product knowledge
• Pride over your work and a willingness to assume additional responsibilities as needed
• Flexibility to work weekends, evenings and holiday periods
  
  

The Extras

• Generous clothing allowance
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if working part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust – advice & support too
• Dedicated budget to attend fitness classes (per store)
• Access to Sample sales
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
• Enhanced Family Leave policy
• Cycle to work & Buzz bike scheme
  
  

Our D&I Commitment


We are working to create a culture and team that represents our empowerment mission. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and our world.

We want to stand up for what we believe in and give our people a platform to use their voices. To actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business and being clear on the responsibilities we hold to each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their  best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI Committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.