Divisional Health and Safety Manager inBirmingham inBirmingham PUBLISHED 8 APR 2024

The Vacancy


JOB PURPOSE

o To maintain and repair a range of electrical, mechanical plant and equipment in retail

outlets including all building services as defined on the "Scope of Works" in an efficient

and cost-effective manner, whilst complying with the laid-down Company Health and

Safety policy.

o To undertake regular planned store visits and complete PPM tasks and minor repairs

requested by the Customer.

o To undertake a variety of legal compliance electrical testing including emergency

lighting, fire alarm and in-house servicing of equipment.

o To undertake a variety of electrical repairs arising from periodic inspection and testing.

PRINCIPAL ACCOUNTABILITIES
• To represent the Company in a professional manner at all times and develop a good

working relationship with City FM and retail outlet teams.
• To ensure all necessary paperwork is completed accurately, on time and to the laid-

down procedures.
• To respond promptly and positively to service call requests from the Helpdesk and

undertake repairs as quickly and efficiently as possible.
• To prioritise maintenance and repair work to achieve agreed timescales and response

times and in the case of major delays to liaise with your Supervisor for direction.
• To order materials in line with laid-down procedures in a timely manner.
• To advise the Helpdesk where 3rd party contractor attendance is needed for either a

quotation or to effect specialist repairs and to provide the job specification.
• To advise the Manager of any repair and maintenance issues that are likely to affect the

smooth running of the retail outlet.
• To manage the attendance of subcontractors and to ensure they undertake the works to

the agreed standards and within budgeted costs.
• To carry out minor alterations and installations within the individual's technical

competence in accordance with current specifications.
• To assist other engineers in other areas when requested to do so by the Supervisor.
• To ensure all tools and equipment necessary (as per company tool list) to complete

maintenance and repairs are available and serviceable at all times.
• To ensure remedial works are completed in a timely manner.

To advise where capital purchases are needed as equipment is at the end of its life.
• To undertake surveys and reports as requested.
• To maintain accurate Time Sheets and Mileage Logs as required - or complete tracker records if fitted to the vehicle.
• To attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments.
• To comply with the company Health and Safety Policy at all times.
• Where applicable to maintain store asset registers ensuring all equipment is tagged.
• To comply with any other reasonable request or instruction from the Supervisor and to assist them in effecting repairs as and where necessary.

SPECIAL FEATURES:
• High degree of flexibility in working hours and types of jobs undertaken.
• High degree of mobility - travelling throughout the area and driving the company supplied vehicle.
• Personal fitness - nature of the job requires the jobholder to work in confined spaces etc.
• To work on-call rota 24/7 basis.
• To provide support to fellow engineers in your area and adjacent areas as and where necessary.

KEY PERFORMANCE INDICATORS:
• Quality of repairs and maintenance undertaken by you and 3rd party contractors.
• Speed and efficiency of work.
• Response to service call requests within agreed response time.
• Response, first fix, repair and PPM completion statistics or other KPI's as advised.
• Timeliness and accuracy of all reports, surveys and company paperwork.
• Achievement of PPM schedule and monthly work requests from Store Managers. • Customer and colleague relationships and feedback.

ESSENTIAL CRITERIA

• GCSE standard
• Apprentice served Electrician with appropriate City & Guilds qualification
• 17th edition
• General building repairs
• Ability to maintain/repair a range of building fabrics, ground works and general PPM tasks to recognised standards
• Ability to work with minimum supervision
• Good communication skills (written and verbal)
• Helpful/friendly manner
• Customer focused
• Self-motivated
• Planning and organising skills
• Ability to work at heights
• Competent in the use of steps and ladders
• Current driving licence
• Ability to distinguish colours
• PC literate
• Physically fit
• Willingness to work flexible hours

DESIRABLE

• JIB Recognised
• PAT testing qualification
• Fire Alarm qualification
• C&G2391
• C&G CompEX 7&8

The Company


In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world's most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.


About City



Our Benefits


Pension Scheme

Retail Discounts

Cycle to Work Scheme