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You must be able to manage your time effectively and be proactive in managing conflicting deadlines and demands.
Have you ever wanted to work for the NHS and Make a Difference? Do you have experience of working in a busy office environment? Then this may be the role for you. We have a full time position available to work on our busy wards in Bowmere Hospital. We are looking for an experienced administrator to make this role their own and play an active part in our multidisciplinary team.This role is to provide the Ward Manager and Ward Team with quality and comprehensive administrative support to the medical staff and multi-disciplinary teams. We are proud of being caring, competent and compassionate, with patients at the heart of what we do. You will play an important part in our aim to provide high quality, safe services which improve the health, well-being and independence of the people within our locality.
You must be able to manage your time effectively and be proactive in managing conflicting deadlines and demands. This is a busy role and you will be the go to person for many administrative enquiries from patient records, stock ordering, data acquisition and reporting, auditing and mandatory training booking.
You will need to have strong IT skills and able to use a variety of Microsoft applications in addition to NHS specific applications such as Systm One, ESR, NHS Supply Chain and IPROC (training is provided).
You will be required to support the Administration Team on the ward and there may be occasions where you will be required to minute meetings as and when needed.
Main Responsibilities Are
Answering the phone and dealing with queries/directing calls as required
Filing
Ordering dry and clinical stores for 2 wards
Stocktaking to ensure that ward supplies are sufficient
Admin support for the ward manager, ward team and resource manager as and when required
Run compliance reports on supervision and mandatory training and ensure that staff are booked on to any mandatory or ad hoc training as required
Any other ad hoc duties that may arise
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
For further details / informal visits contact: Name: Cathy Thomas Job title: Resource Manager Email address: Telephone number:
Have you ever wanted to work for the NHS and Make a Difference? Do you have experience of working in a busy office environment? Then this may be the role for you. We have a full time position available to work on our busy wards in Bowmere Hospital. We are looking for an experienced administrator to make this role their own and play an active part in our multidisciplinary team.
This role is to provide the Ward Manager and Ward Team with quality and comprehensive administrative support to the medical staff and multi-disciplinary teams. We are proud of being caring, competent and compassionate, with patients at the heart of what we do. You will play an important part in our aim to provide high quality, safe services which improve the health, well-being and independence of the people within our locality.
You must be able to manage your time effectively and be proactive in managing conflicting deadlines and demands. This is a busy role and you will be the go to person for many administrative enquiries from patient records, stock ordering, data acquisition and reporting, auditing and mandatory training booking.
You will need to have strong IT skills and able to use a variety of Microsoft applications in addition to NHS specific applications such as Systm One, ESR, NHS Supply Chain and IPROC (training is provided).
You will be required to support the Administration Team on the ward and there may be occasions where you will be required to minute meetings as and when needed.
Main Responsibilities Are
Answering the phone and dealing with queries/directing calls as required
Filing
Ordering dry and clinical stores for 2 wards
Stocktaking to ensure that ward supplies are sufficient
Admin support for the ward manager, ward team and resource manager as and when required
Run compliance reports on supervision and mandatory training and ensure that staff are booked on to any mandatory or ad hoc training as required
Any other ad hoc duties that may arise
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
For further details / informal visits contact: Name: Cathy Thomas Job title: Resource Manager Email address: Telephone number:
This role is to provide the Ward Manager and Ward Team with quality and comprehensive administrative support to the medical staff and multi-disciplinary teams. We are proud of being caring, competent and compassionate, with patients at the heart of what we do. You will play an important part in our aim to provide high quality, safe services which improve the health, well-being and independence of the people within our locality.
You must be able to manage your time effectively and be proactive in managing conflicting deadlines and demands. This is a busy role and you will be the go to person for many administrative enquiries from patient records, stock ordering, data acquisition and reporting, auditing and mandatory training booking.
You will need to have strong IT skills and able to use a variety of Microsoft applications in addition to NHS specific applications such as Systm One, ESR, NHS Supply Chain and IPROC (training is provided).
You will be required to support the Administration Team on the ward and there may be occasions where you will be required to minute meetings as and when needed.
Main Responsibilities Are
Answering the phone and dealing with queries/directing calls as required
Filing
Ordering dry and clinical stores for 2 wards
Stocktaking to ensure that ward supplies are sufficient
Admin support for the ward manager, ward team and resource manager as and when required
Run compliance reports on supervision and mandatory training and ensure that staff are booked on to any mandatory or ad hoc training as required
Any other ad hoc duties that may arise
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
For further details / informal visits contact: Name: Cathy Thomas Job title: Resource Manager Email address: Telephone number:
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Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
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