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Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients.
An opportunity has arisen for a full time position in this busy community clinic. Hackney Ark provides health services for children and young people with disabilities.You will be part of a small team of reception staff who provide both a welcome function for children and their families but also provide full clinic coordination functions to manage and book appointments on behalf of the community paediatricians.
The successful candidates will have excellent communication skills and be skilled in the use of Microsoft Outlook, Word and Excel and be able to use a patient data base.
Interview date: TBC
- Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received.***
- The post holder is responsible for being the first port of call for patients, visitors and staff to the centre, in ensuring the efficient and effective co-ordination of the multi-agency clinics. Duties and key responsibilities include the co-ordination of appointments and reviews, and liaison with professional staff and service users.
- The post holder will have shared responsibility and knowledge of database and management systems relating to computerised patient administration systems and other computer based data entry systems.
- The post holder will also have shared responsibility in ensuring the recording, particularly of outcomes, collection and monitoring of all statistical data for the service is correctly entered and be accountable for maintaining an up to date database.
- The post-holder will be expected to work as part of the team, with flexibility to accommodate the changing needs of the clinics. The job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may therefore be amended in consultation with the post-holder.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
For further details / informal visits contact: Name: Precious Omorogbe Job title: Assistant Service Manager Email address: Telephone number: 02
An opportunity has arisen for a full time position in this busy community clinic. Hackney Ark provides health services for children and young people with disabilities.
You will be part of a small team of reception staff who provide both a welcome function for children and their families but also provide full clinic coordination functions to manage and book appointments on behalf of the community paediatricians.
The successful candidates will have excellent communication skills and be skilled in the use of Microsoft Outlook, Word and Excel and be able to use a patient data base.
Interview date: TBC
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
For further details / informal visits contact: Name: Precious Omorogbe Job title: Assistant Service Manager Email address: Telephone number: 02
You will be part of a small team of reception staff who provide both a welcome function for children and their families but also provide full clinic coordination functions to manage and book appointments on behalf of the community paediatricians.
The successful candidates will have excellent communication skills and be skilled in the use of Microsoft Outlook, Word and Excel and be able to use a patient data base.
Interview date: TBC
- Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received.***
- The post holder is responsible for being the first port of call for patients, visitors and staff to the centre, in ensuring the efficient and effective co-ordination of the multi-agency clinics. Duties and key responsibilities include the co-ordination of appointments and reviews, and liaison with professional staff and service users.
- The post holder will have shared responsibility and knowledge of database and management systems relating to computerised patient administration systems and other computer based data entry systems.
- The post holder will also have shared responsibility in ensuring the recording, particularly of outcomes, collection and monitoring of all statistical data for the service is correctly entered and be accountable for maintaining an up to date database.
- The post-holder will be expected to work as part of the team, with flexibility to accommodate the changing needs of the clinics. The job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may therefore be amended in consultation with the post-holder.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
For further details / informal visits contact: Name: Precious Omorogbe Job title: Assistant Service Manager Email address: Telephone number: 02
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Useful skills for a Receptionist/Administrator:
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To work as a Receptionist/Administrator in the UK, there are several key skills and qualifications that are typically sought after by employers. Here’s a breakdown of essential skills:
1. Communication Skills
- Verbal Communication: Clear and polite communication with clients, customers, and colleagues.
- Written Communication: Proficiency in writing emails, memos, and reports.
2. Customer Service Skills
- Ability to handle inquiries and complaints professionally and courteously.
- A friendly and approachable demeanor to create a welcoming atmosphere.
3. Organisational Skills
- Ability to manage time effectively and prioritize tasks.
- Keeping track of appointments, schedules, and deadlines.
4. Administrative Skills
- Proficiency in office procedures, including filing, record-keeping, and data entry.
- Familiarity with managing correspondence, handling invoices, and maintaining office supplies.
5. IT Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Familiarity with office equipment like printers, photocopiers, and telecommunication systems.
6. Attention to Detail
- Ability to ensure accuracy in tasks such as data entry, scheduling, and document preparation.
- Careful attention to detail in correspondence and reports.
7. Problem-Solving Skills
- Ability to resolve issues independently and think critically when faced with challenges.
8. Interpersonal Skills
- Ability to work well with others and build positive relationships with staff and clients.
- Teamwork skills to collaborate effectively in a busy office environment.
9. Discretion and Confidentiality
- Understanding the importance of handling sensitive information and maintaining privacy.
10. Adaptability and Flexibility
- Willingness to adapt to changing environments and diverse tasks, as the job can vary day to day.
Additional Considerations:
- Qualifications: While formal qualifications are not always necessary, having GCSEs in English and Mathematics or relevant certifications can be advantageous.
- Experience: Prior experience in a customer-facing role or an administrative position is often preferred.
- Language Skills: Depending on the workplace, proficiency in additional languages can be beneficial.
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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