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Assisting the Team Manager to coordinate and deliver an effective housing management service for Second Step managed properties, with a sensitivity to tenants with mental health support needs Providing housing management advice to the organisation, support staff and tenants in line with legislation and good practice Leading on ensuring that compliance and repairs targets are met Providing leadership to Housing Workers, leading on recruitment, induction, training, support and appraisal of team members including ensuring objectives and targets are met and addressing any underperformance Communicating effectively and efficiently with team members, RSLs and other partner agencies, to ensure that a quality housing management service is provided according to the needs of tenants and Second Step
We have recently reset our Housing Management team and we have an exciting opportunity for someone who is passionate about delivering high quality services to enable clients with complex needs to move towards recovery. Supporting the Team Manager, you will have significant knowledge of housing, the support needs of people who have experienced multiple disadvantage, and experience of developing and leading high performing teams. Youll work in a psychologically and trauma informed way and be able to develop culture of reflective problem solving and shared learning. With a strong background in housing management, you will build and develop meaningful relationships with key partners and stakeholders in line with Second Steps values.
The aim of the Senior Housing Worker is to support the Team Manager to ensure that our Housing Management Team runs effectively and to a high standard on a day to day basis, meeting targets as agreed with ASL partners, Local Authority Commissioners, the Service Manager and the Senior Operations Manager.
Assisting the Team Manager to coordinate and deliver an effective housing management service for Second Step managed properties, with a sensitivity to tenants with mental health support needs Providing housing management advice to the organisation, support staff and tenants in line with legislation and good practice Leading on ensuring that compliance and repairs targets are met Providing leadership to Housing Workers, leading on recruitment, induction, training, support and appraisal of team members including ensuring objectives and targets are met and addressing any underperformance Communicating effectively and efficiently with team members, RSLs and other partner agencies, to ensure that a quality housing management service is provided according to the needs of tenants and Second Step
We have recently reset our Housing Management team and we have an exciting opportunity for someone who is passionate about delivering high quality services to enable clients with complex needs to move towards recovery. Supporting the Team Manager, you will have significant knowledge of housing, the support needs of people who have experienced multiple disadvantage, and experience of developing and leading high performing teams. Youll work in a psychologically and trauma informed way and be able to develop culture of reflective problem solving and shared learning. With a strong background in housing management, you will build and develop meaningful relationships with key partners and stakeholders in line with Second Steps values.
The aim of the Senior Housing Worker is to support the Team Manager to ensure that our Housing Management Team runs effectively and to a high standard on a day to day basis, meeting targets as agreed with ASL partners, Local Authority Commissioners, the Service Manager and the Senior Operations Manager.
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