JPMorganChase rbhQUm16
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Delivers service excellence to all visitors and clients of JPM, offering a flexible and positive approach to all interactions, providing clients with a high quality and consistent product.
Job DescriptionAre you passionate about meeting and greeting guests and becoming a face of the Lobby Reception at JPM? Then this role is for you.
As the Lobby Receptionist in the Receptionist Team, you will be responsible for managing the visitor registration and welcome processes to ensure the highest standard of service is provided to all JPMC internal and external clients, and that the JPMC codes of conduct are observed. You will be also liaising with all JPM and vendor personnel within JPM, all client and customer contacts of the Lobby Reception to ensure that the high standards of service are maintained through proactive and competent administrative support within the Lobby Reception Core Responsibilities.
For this role you are expected to work
5 days in the ofice
and be on the
rotational shift pattern between 7am – 7pm.
Job Responsibilities
- Manages the welcome process and registration of visitors and clients to the building according to security procedures
- Manages the visitor access card procedure for JPM premises
- Informs all visitor and client arrivals
- Delivers service excellence to all visitors and clients of JPM, offering a flexible and positive approach to all interactions, providing clients with a high quality and consistent product
- Is the first point of contact for general enquiries and transferring calls to the correct department
- Takes responsibility for overcoming issues affecting service standards and communicates any ongoing/potential issues that need to be addressed, ensuring effective communication at all times
- Is knowledgeable through seeking out accurate and up to date information at all times, reviews details of each allocated event/meeting/ visitors for the coming day at the daily function/ operations meeting
Required Qualifications, Capabilities, And Skills
- Client-facing experience
- Reception experience within a corporate, leisure or hospitality environment
- Track record of quality service provision
- Strong interpersonal skills
- Highly organized with the ability to handle multiple tasks and apply judgment to prioritize
- Excellent communication skills, both oral and written
- Team player
Preferred Qualifications, Capabilities, And Skills
- Client-facing experience in a five-star environment
- Strong Computer skills (MS Office; Room Booking System e.g. EMS)
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Job Description
Are you passionate about meeting and greeting guests and becoming a face of the Lobby Reception at JPM? Then this role is for you.
As the Lobby Receptionist in the Receptionist Team, you will be responsible for managing the visitor registration and welcome processes to ensure the highest standard of service is provided to all JPMC internal and external clients, and that the JPMC codes of conduct are observed. You will be also liaising with all JPM and vendor personnel within JPM, all client and customer contacts of the Lobby Reception to ensure that the high standards of service are maintained through proactive and competent administrative support within the Lobby Reception Core Responsibilities.
For this role you are expected to work
5 days in the ofice
and be on the
rotational shift pattern between 7am – 7pm.
Job Responsibilities
Required Qualifications, Capabilities, And Skills
Preferred Qualifications, Capabilities, And Skills
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Are you passionate about meeting and greeting guests and becoming a face of the Lobby Reception at JPM? Then this role is for you.
As the Lobby Receptionist in the Receptionist Team, you will be responsible for managing the visitor registration and welcome processes to ensure the highest standard of service is provided to all JPMC internal and external clients, and that the JPMC codes of conduct are observed. You will be also liaising with all JPM and vendor personnel within JPM, all client and customer contacts of the Lobby Reception to ensure that the high standards of service are maintained through proactive and competent administrative support within the Lobby Reception Core Responsibilities.
For this role you are expected to work
5 days in the ofice
and be on the
rotational shift pattern between 7am – 7pm.
Job Responsibilities
- Manages the welcome process and registration of visitors and clients to the building according to security procedures
- Manages the visitor access card procedure for JPM premises
- Informs all visitor and client arrivals
- Delivers service excellence to all visitors and clients of JPM, offering a flexible and positive approach to all interactions, providing clients with a high quality and consistent product
- Is the first point of contact for general enquiries and transferring calls to the correct department
- Takes responsibility for overcoming issues affecting service standards and communicates any ongoing/potential issues that need to be addressed, ensuring effective communication at all times
- Is knowledgeable through seeking out accurate and up to date information at all times, reviews details of each allocated event/meeting/ visitors for the coming day at the daily function/ operations meeting
Required Qualifications, Capabilities, And Skills
- Client-facing experience
- Reception experience within a corporate, leisure or hospitality environment
- Track record of quality service provision
- Strong interpersonal skills
- Highly organized with the ability to handle multiple tasks and apply judgment to prioritize
- Excellent communication skills, both oral and written
- Team player
Preferred Qualifications, Capabilities, And Skills
- Client-facing experience in a five-star environment
- Strong Computer skills (MS Office; Room Booking System e.g. EMS)
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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