Healthcare Assista inPreston inPreston PUBLISHED 3 MAY 2024

Detailed job description and main responsibilities

• Proactively engages with patients and others in order to build and maintain positive relationships. Ensures all women and babies requirements are met with respect, privacy, dignity, sensitivity, empathy and recognising diversity at all times
• Provide good quality personalised care in accordance with agreed local and national standards
• Understands and gains valid consent prior to action or providing care. Has the knowledge to document this promptly and clearly
• Recognises changes in either mother or baby's condition and understands to report any concerns including those expressed by the women (or their families) to the midwife
• Ensures own clinical practice is safe and appropriate at all times.
• Assists in the implementation of direct clinical care performing a range of relevant clinical skills
• Act within the limits of your competence and authority and adhere to local protocols and procedures
• Make use of supervision. Participate in regular supervision in line with local guidelines in order to continually improve your performance and gain support
• Demonstrates an understanding of and uses care plans during shift identifying and reporting women's needs not included in the individualised care plan to the midwife in charge
• Communicate and work as an effective team member of the clinical team in order to achieve desired outcomes that promote the well-being of mothers and babies
• Have awareness of safeguarding issues and report any concerns to the midwife in charge immediately
• Demonstrates compassion by recognising the responding to individual needs in a warm, thoughtful, sensitive and helpful way.
• Is able to maintain professionalism when dealing with aggressive, abusive or distressed patients or relatives
• Understands the importance of providing smoking cessation intervention training and sign-posting patients appropriately.
• Understands the importance of both the physical and mental well-being of the woman and her family. Knows how to refer woman to appropriate interventions
• Competent in advising women and their families about Safe Sleeping.
• Ensure personal fitness for work presenting a positive image of self and the organisation, Maintain professional conduct including appearance at all times
• Competent to support women in their chosen method of feeding giving clear and consistent information on infant feeding and following and revising feeding plans as appropriate
• Is able to recognise when to escalate feeding difficulties to midwifery staff
• Take responsibility for the self-development of skills and competencies through participation in training and development activities maintaining up-to-date technical and professional knowledge relevant to the post
• Is able to manage and prioritise own workload as appropriate.
• Recognise and respond appropriately to urgent and emergency situations ensuring the patient receives appropriate care and notifying the midwife in charge as soon as possible
• Maintain confidentiality with regard to the Data Protection Act for all information received
• Comply with legal requirements for maintaining confidentiality by maintaining strict confidentiality of all issues concerned with the service. Adhere to requirements of the Data Protection Act 1984, information governance and Caldicott Principles
• Recognises the importance of documenting all care appropriately and contemporaneously
• Is able to communicate effectively with staff, colleagues, patients and their families with sympathy and sensitivity where appropriate
• Actively participates in the appraisal process undertaking identified learning and development opportunities as agreed with the manager.
• Takes personal responsibility to ensure own mandatory training is fully compliant
• Undertakes training and practice of agreed clinical competencies for designated area keeping up-to-date with changes in clinical practice and the effect of these changes on your role
• Act as an effective role model for new members of staff
• Provide support to the training of new members of staff
• Undertake coaching or mentoring with new staff to support them
• Support Trust values by ensuring that effective channels are used to canvas the views and concerns of all patients and their families
• Understand the importance of following all local and Trust policies and guidelines to ensure patient safety and well-being is not compromised
• Ensures awareness of when and how to report untoward incident and how to respond appropriately to patients or their families
• Understands to report accidents, incidents or losses as they occur to the midwife in charge
• Understands the importance of maintaining infection control standards and hygiene
• Make sure your actions reduce risks to health and safety by maintaining a tidy environment at all times, cleaning equipment before use and supporting the maintenance of equipment by reporting any faults as per local procedures. Adhere to health and safety policies and report incidents and risks identified through incident reporting or via line manager
• Ability to contribute to service development, participating in audit to measure that standards are achieved
• Recognises the importance of addressing and reporting behaviour that undermines equality and diversity
• Foster people's equality, diversity and rights by being proactive against discrimination
• To have an understanding of different cultures, religions, etc and recognising any barriers to communication taking action appropriately to respect individual rights
  
  Full job description available in attachments.

Person specification



Qualifications & Education



Essential criteria

• Educated to GCSE or equivalent level

Desirable criteria

• GCSE Maths & English Grade C or above OR level 2 Numeracy skills and level 2 Literacy skills)
• Basic food hygiene certificate

Knowledge & Experience



Essential criteria

• Previous experience of working with the public
• Aware of the concept and application of confidentiality

Desirable criteria

• Previous experience of working with patients/or in a healthcare setting
• Previous experience as an NHS housekeeper

Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available Here

To support you in your application process we've created a What we can offer you guide that shows what you can expect when you join our hospitals. The guide includes links to our strategic aims and objectives as well as our values, development support and rewards and benefits. To help you get the best from your application we've also put together two guides to help you make your application the best it can be. Just click here and here to go through them, or have them open as you complete your application.

We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

We are reminded everyday of how important life is, so as part of our Working Smarter pledge we offer a variety of flexible working options and wellbeing support to enable our people to find and maintain the right work-life balance.

If you are applying for a secondment role please ensure you have agreement from your current line manager prior to attending an interview. Also please ensure you have read the LTHTR Secondment Policy. A copy of this can be found on the intranet or by contacting

Please note a young person must be in part-time education or training until they're 18. therefore if you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.

If the role you've applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one-off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £22, Standard DBS check £22 and Enhanced DBS check £42. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here.

In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working. This includes mask wearing and adherence to social distancing at all Trust sites.


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For more information about the Trust take a look at our Application Guide or visit our website www.jobsincare.com/job/jxa6VXD4U You can also keep up to date with us on Facebook, Twitter, Linked In and Instagram.

We look forward to hearing from you soon!


Employer certification / accreditation badges



Applicant requirements


This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.


Documents to download

• Job description (PDF, 600.3KB)
• Creating your best application (PDF, 6.1MB)
• What we can offer you (PDF, 6.7MB)