Outpatient Receptionist inBrighton inBrighton PUBLISHED 8 JUN 2024

This vacancy is for 1 full time member of staff (37.5hrs), Monday to Friday, with the working pattern to be discussed at interview. The role will primarily be based in Brighton, but there may be an occasional need to work at Princess Royal Hospital in Haywards Heath and Lewes Victoria Hospital, although advance notice would be given.

You will need to be confident in your own abilities and able to work under pressure as well as being accurate and numerate and used to working with the general public on a face to face basis. Full training will be given on all NHS systems as required.

Flexibility and the ability to work under own initiative are key to the role as well as supporting colleagues and management.

An appreciation of the importance of confidentiality is paramount and to be able to demonstrate to others, as high level of patient information is available in these areas.

If you are hard working , have the ability to work to a high standard, are a good team player and enjoy working with the public, then we would like to hear from you.

The postholder will be responsible for providing complete administrative and clerical support for all outpatient clinics at any of our sites. The role includes patient registration, booking follow-up appointments in line with the patient access policy, clinic preparation, clinic reception and outcome/coding. The

postholder will be required to work as part of a team with clinical staff to deliver the highest standards of administrative support possible for all patients and staff.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

For further details / informal visits contact: Name: Jade Aston Job title: Operational Manager-Outpatient Reception Email address: Telephone number:

ext 67196