Urgent Care Clinical Lead inIsleworth inIsleworth PUBLISHED 16 MAY 2024

Professional/Clinical:

• To demonstrate clinical competencies and to supervise and train junior colleagues to develop skills as required.
• To always exercise professional accountability
• Ensure UTC policies and procedures are up-to-date and that all staff comply to agreed policies and maintain best practice.
• Perform assessment of patient needs, plan and implement clinical treatment
• To access diagnostics including bloods, ECGs and X-Rays.
• Participate in the investigation of accidents, incidents and complaints; implement corrective action where necessary in consultation with the endoscopy matron.

Operational Management:

• Act as a role model for staffing working in the UTC
• Direct and manage all aspects of the department on a daily basis to ensure smooth and safe running of lists and any acute emergencies.
• Work closely with the Clinical Lead, Service Manager and Emergency Nurse Practitioners to support the orientation and induction of all staff.
• Support systems of induction, staff appraisals on a daily basis to allow for appropriate developmental activities.
• To investigate accidents, incidents and complaints, implementing corrective actions where necessary, in accordance with LCW Policies.

Education & Audit:

• Monitor and audit various elements of the UTC
• Ensure performance levels are meeting targets set
• Maintain own level of clinical competence by reading current literature, using evidence based practice (e.g. NICE guidelines) and attend appropriate training as necessary.
• Participate in the London Central & West Unscheduled Care Collaborative programme of individual performance review and clinical audit.
• Participate in the London Central & West Unscheduled Care Collaborative appraisal scheme and contribute to own development.

General:

• Demonstrate use of excellent communication skills to support patients, families in highly stressful situations to ensure staff are supported to develop these skills.
• Provide emotional support to patients and carers when required
• The post holder may be required to work at any of the LCW sites in line with the service needs.

Join a thriving organisation with an outstanding commitment to patient care.

LCW have a new opportunity for a talented Urgent Care Clinical Lead to join the West Middlesex Hospital Urgent Treatment Centre to be the subject matter expert in urgent care.

You will work with a supportive and innovative leadership team to ensure our patients receive the very best of care.

As Urgent Care Clinical Lead, you will showcase your leadership and clinical skills to manage, develop and coordinate your department to ensure we continue to excel in delivering exceptional care.

You will line manage a team of clinical staff and support them to ensure we get the very best from your team. Your Clinical Director and Service Manager will work closely with you as a team to support the whole service.

You will give expert clinical advice to staff and build effective working relations with all members of the multidisciplinary team, whilst demonstrating clinical competencies and supervising junior colleagues to develop skills and ensure policies and procedures are followed.

In addition, you will be responsible for the day to day effective and efficient management of UTC staff, equipment within the department and work closely with the Clinical Director and Service Manager.

Please contact Nicola Dawson for an informal chat about the role and/or an informal visit to the UTC.