, £13.15 per hour
The Old Vic rEyuJfI7
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
Please note that this is a rolling job posting and we may not have live roles available when you submit your application.
Where a mainly Bar or mainly Usher vacancy arises, we may prioritise experience on either to fill the vacancy.
A Full Job Description Can Be Found Below.
Terms
The hourly rate for this role is London Living Wage, £13.15 per hour.
We operate Minimum Shift Contracts (MSC). The key terms of MSCs are:
- You will work a fixed number of shifts each performance week. Please note that as we are a producing theatre, we have a number of dark weeks throughout the year to allow productions to change over. Therefore, you will not be guaranteed shifts in this time, but there will be shifts available to pick up, and two paid training sessions.
- Our rota is fortnightly and is shared for the entire run (usually 8-12 weeks ahead) in advance of the start of the production
- You will work the same days each week
- You may work in either Bar or Usher positions for these shifts
- You may request accrued holiday if you are unable to work a shift in advance
- You may be able to pick up additional shifts on top of your MSC as overtime
- You will be paid on a monthly basis
What’s
great about working at The Old Vic?
- Access to interest free travel schemes including Cycle 2 work and Season Ticket loans after your probation period
- Free therapy from our therapy partner SelfSpace
- Mental health support via our in house Mental Health Champions
- Pension scheme with The People’s Pension
- Enhanced sick pay
- All staff social events
- Staff discount in Penny and The Old Vic bars as well as discounts in local bars and restaurants
- Opportunities to get involved with staff clubs and working groups such as the Inclusion Working Group
The job
Assistants must have full knowledge of the House evacuation procedures and perform all duties to a high standard of customer care in attitude, approach and appearance.
Areas of responsibility
- Working as part of the Front of House team (Bar and Usher).
- Welcoming patrons in a polite and enthusiastic manner.
- Proving patrons with accurate information, correct directions and effective assistance and help, as required in all parts of the House.
- Assisting customers with access requirements.
- Assisting with events, specific access performances or other responsibilities (show specific) as required.
- Maintaining a customer friendly and safe environment in which the public can enjoy the performances.
- Contributing to the delivery of a great audience experience by providing outstanding service, enhancing our reputation.
Person Specification
Essential
- Previous experience of working in a theatre or similar venue in a customer facing role (bar and/or usher).
- A proven ability to provide a high level of customer service at all times.
- A proven ability to work collaboratively as part of a team.
- Able to demonstrate proactivity and initiative.
- Ability to adapt to changing priorities and demands.
- Availability to work evenings, matinees and/or weekends
How To Apply
We understand that everyone is different and we want you to apply in whichever way you feel best shows your skills and experience. There are a range of ways that you can apply with us:
- Sending a short video file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you (have a look at the person specification in the job description).
- Sending a short audio file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you.
- Completing our application form.
- Uploading your CV and covering letter, explaining why you are interested in the role and working at the Old Vic.
All appointments are made subject to satisfactory references and proof of eligibility to work in the UK.
Following your application
Applications are reviewed on a regular basis, and we will be in touch with you if we have a position available that we would like to interview you for. Where application numbers reach 500, we will pause accepting applications until all applications have been reviewed. This is so that we can ensure due time has been given to all applications. We may reopen the advert at a later date.
Applications will be reviewed based on the gaps we have to fill in our rota and as such, please do let us know what days you are looking to work as part of your application.
We will aim to review your application as soon as possible, with a maximum limit of 6 months.
Equal Opportunities
We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to receive applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates.
We may take positive action, in cases where candidates are equally qualified, to increase the employment of under-represented groups at The Old Vic.
In the event that we ask you to attend the theatre for a conversation and you are struggling financially, we may be able to reimburse you for any reasonable travel cost
Our Front of House Assistants provide a high quality experience for customers of The Old Vic. As front line staff, Front of House Assistants welcome and help our visitors; control entry into each space; supervise the audience during performances and events, serve drinks from the Theatre Bars, and ensure the smooth and efficient running of all the public areas of the Theatre.
Please note that this is a rolling job posting and we may not have live roles available when you submit your application.
Where a mainly Bar or mainly Usher vacancy arises, we may prioritise experience on either to fill the vacancy.
A Full Job Description Can Be Found Below.
Terms
The hourly rate for this role is London Living Wage, £13.15 per hour.
We operate Minimum Shift Contracts (MSC). The key terms of MSCs are:
What’s
great about working at The Old Vic?
The job
Assistants must have full knowledge of the House evacuation procedures and perform all duties to a high standard of customer care in attitude, approach and appearance.
Areas of responsibility
Person Specification
Essential
How To Apply
We understand that everyone is different and we want you to apply in whichever way you feel best shows your skills and experience. There are a range of ways that you can apply with us:
All appointments are made subject to satisfactory references and proof of eligibility to work in the UK.
Following your application
Applications are reviewed on a regular basis, and we will be in touch with you if we have a position available that we would like to interview you for. Where application numbers reach 500, we will pause accepting applications until all applications have been reviewed. This is so that we can ensure due time has been given to all applications. We may reopen the advert at a later date.
Applications will be reviewed based on the gaps we have to fill in our rota and as such, please do let us know what days you are looking to work as part of your application.
We will aim to review your application as soon as possible, with a maximum limit of 6 months.
Equal Opportunities
We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to receive applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates.
We may take positive action, in cases where candidates are equally qualified, to increase the employment of under-represented groups at The Old Vic.
In the event that we ask you to attend the theatre for a conversation and you are struggling financially, we may be able to reimburse you for any reasonable travel cost
Please note that this is a rolling job posting and we may not have live roles available when you submit your application.
Where a mainly Bar or mainly Usher vacancy arises, we may prioritise experience on either to fill the vacancy.
A Full Job Description Can Be Found Below.
Terms
The hourly rate for this role is London Living Wage, £13.15 per hour.
We operate Minimum Shift Contracts (MSC). The key terms of MSCs are:
- You will work a fixed number of shifts each performance week. Please note that as we are a producing theatre, we have a number of dark weeks throughout the year to allow productions to change over. Therefore, you will not be guaranteed shifts in this time, but there will be shifts available to pick up, and two paid training sessions.
- Our rota is fortnightly and is shared for the entire run (usually 8-12 weeks ahead) in advance of the start of the production
- You will work the same days each week
- You may work in either Bar or Usher positions for these shifts
- You may request accrued holiday if you are unable to work a shift in advance
- You may be able to pick up additional shifts on top of your MSC as overtime
- You will be paid on a monthly basis
What’s
great about working at The Old Vic?
- Access to interest free travel schemes including Cycle 2 work and Season Ticket loans after your probation period
- Free therapy from our therapy partner SelfSpace
- Mental health support via our in house Mental Health Champions
- Pension scheme with The People’s Pension
- Enhanced sick pay
- All staff social events
- Staff discount in Penny and The Old Vic bars as well as discounts in local bars and restaurants
- Opportunities to get involved with staff clubs and working groups such as the Inclusion Working Group
The job
Assistants must have full knowledge of the House evacuation procedures and perform all duties to a high standard of customer care in attitude, approach and appearance.
Areas of responsibility
- Working as part of the Front of House team (Bar and Usher).
- Welcoming patrons in a polite and enthusiastic manner.
- Proving patrons with accurate information, correct directions and effective assistance and help, as required in all parts of the House.
- Assisting customers with access requirements.
- Assisting with events, specific access performances or other responsibilities (show specific) as required.
- Maintaining a customer friendly and safe environment in which the public can enjoy the performances.
- Contributing to the delivery of a great audience experience by providing outstanding service, enhancing our reputation.
Person Specification
Essential
- Previous experience of working in a theatre or similar venue in a customer facing role (bar and/or usher).
- A proven ability to provide a high level of customer service at all times.
- A proven ability to work collaboratively as part of a team.
- Able to demonstrate proactivity and initiative.
- Ability to adapt to changing priorities and demands.
- Availability to work evenings, matinees and/or weekends
How To Apply
We understand that everyone is different and we want you to apply in whichever way you feel best shows your skills and experience. There are a range of ways that you can apply with us:
- Sending a short video file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you (have a look at the person specification in the job description).
- Sending a short audio file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you.
- Completing our application form.
- Uploading your CV and covering letter, explaining why you are interested in the role and working at the Old Vic.
All appointments are made subject to satisfactory references and proof of eligibility to work in the UK.
Following your application
Applications are reviewed on a regular basis, and we will be in touch with you if we have a position available that we would like to interview you for. Where application numbers reach 500, we will pause accepting applications until all applications have been reviewed. This is so that we can ensure due time has been given to all applications. We may reopen the advert at a later date.
Applications will be reviewed based on the gaps we have to fill in our rota and as such, please do let us know what days you are looking to work as part of your application.
We will aim to review your application as soon as possible, with a maximum limit of 6 months.
Equal Opportunities
We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to receive applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates.
We may take positive action, in cases where candidates are equally qualified, to increase the employment of under-represented groups at The Old Vic.
In the event that we ask you to attend the theatre for a conversation and you are struggling financially, we may be able to reimburse you for any reasonable travel cost
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to view Start practice interview NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about London Click to view
![]()
London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
inLondon
51.50719833374024 -0.1275860071182251 London, England, United Kingdom 
Locations are approximate.
Learn more