Urgent Care Services Assistant inWest Kilbride inWest Kilbride PUBLISHED 20 JUN 2024

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.



Job Overview




A Great Place to work:


At NWAS we have an unrivalled clinical development pathway. Meaning youll have access to fantastic training and development opportunities, including funding for formal academic qualifications and NHS leadership Training. Members of our team have gone on to become senior managers, clinical leaders, consultant paramedics and even CEO and you can too.

Working in the North West area, you will apply your clinical skills in a variety of environments, ranging from busy cities to remote, rural towns/villages.



A Great Place To Live:



Happiness The North West boasts higher standard of living, more to do, cheaper housing and a wealth of history and culture. Why wouldnt you want to be happier?!

Money Money makes the world go round. While you may earn slightly more in the capital, the lower house prices and a reduced cost of living make the North West a much more affordable place to live. Think cheaper houses, cheaper bills!


Main duties of the job


Full Time positions, working on a range of different shifts, which may attract unsociable hours working. Actual working hours will be confirmed on appointment.

You will be required to support Emergency Services in providing core treatment and transport to patients, whilst complying with the services policies, procedures and strategies for patient care. This role requires the post holder to work with another member of staff of the same grade as part of an Urgent Care Service crew dealing with the transport of patients of a less critical nature to that of the Paramedic Service.

The successful candidate will have a minimum of 3 GCSEs (or equivalent level qualifications) at grade C or above and one must be in English, Mathematics, Science or have relevant experience in a healthcare setting.

In addition to experience of delivering excellent customer service, both of which are important aspects of the role.


Working for our organisation


North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.



Detailed Job Description And Main Responsibilities



Vacancies in Cheshire & Mersey and Greater Manchester

Shortlisting outcomes to be delivered by 29th June 2024.

Driving assessments to take place week commencing 1st July 2024 and interviews to follow in early July.



Detailed Job Description And Main Responsibilities



Please read the Job description and Person Specification attached to the advert in full before applying.


Person specification




Qualifications




Essential criteria

• Minimum of 3 GCSEs (or equivalent qualifications) at grade C or above one must be either English, Maths or Science related or experience in a healthcare setting.
  
  

Skills / Competencies




Essential criteria

• Hold a valid EU Driving License (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered
• C1 Category entitlement (full or provisional status)
• Ability to prioritize workload
• Ability to work in a demanding and pressurized environment
• Effective interpersonal skills including written, verbal and listening.
• Experience of using initiative in an unsupervised environment
• Able to work effectively and appreciate the importance of teamwork.
• Experience of problem solving in a work environment.
• Understanding of wid