Primary Care Nurse Manager/ Lead inBurton-on-trent inBurton-on-trent PUBLISHED TUE 11 FEB 2025

We have an exciting opportunity for a Primary Care Nurse Manager to join our established team at Carlton Group Practice. We are looking for an enthusiastic, committed, dynamic and forward thinking individual to work collaboratively across the multi-disciplinary clinical and management team to support the delivery of outstanding care to the patient population, including acute and chronic condition management.

The successful candidate will have the ability to manage, motivate, train and support the Nursing Team consisting of 4 Practice Nurses, 2 HCAs and a Phlebotomist. The successful applicant should be an experienced Nurse with proven ability of the above.

They will be forward thinking and have the vision and ability to be able to drive change and enhance service development to provide optimal primary care services for the benefit of the patient population.

This role is based between our two surgeries, Carlton Street Surgery and King Street Surgery. However, we have received NHSE approval for a new build surgery based on the Outwoods site opposite Queen's Hospital. The successful candidate will assist the Senior Leadership Team in the smooth transition to the new site evaluating current and potential new services.

This is a full-time role, however part-time hours will be considered.

The post holder will have responsibility for providing managerial and professional leadership to the nursing and nursing support team. They will work closely with the Business and Operational Managers to deliver, plan and future proof services, leading the team to provide an exemplary clinical service whilst ensuring practice targets are maintained and achieved to optimal levels. Working as part of a multi-disciplinary team the post holder will be accountable for the delivery and standards to ensure safe, effective, person centered care. The post holder will have broad knowledge and experience of treating and working with patients and multi-disciplinary teams to maximise health outcomes within all Chronic Disease Areas. The post holder will be responsible for the Management of Infection Control across both sites and will be able to evidence relevant experience and training within this area.

About us

To re-validate and renew Registered Nurse status as required by the Nursing and Midwifery Council (NMC) and ensure all members of the Nursing Team are revalidated and hold current registration with the Nursing and Midwifery Council (NMC) where required dependent upon their role. Support all members of the nursing team, providing guidance when necessary, conducting appraisals, training needs analyses and personal development plans. Manage and review performance and absence management. To act as the Infection Prevention Control (IPC) Lead and to work to the IPC Policy providing audits, training, support and evidence of compliance to the Practice Management Team. To produce the IPC annual statement, periodic risk assessments and the production and review of associated policies and procedures. To be responsible for the development and implementation of operational plans and strategies for service delivery, designed to ensure achievement of Practice targets and objectives. To develop, implement and embed health promotion and well-being programmes. To implement and evaluate individual treatment plans for chronic disease patients that promote health and well-being. To identify, manage and support patients at risk of developing long term conditions, preventing adverse effects to patients’ health. To provide routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF. To diagnose and manage acute and chronic conditions and ensure the delivery of an effective nurse led high level chronic disease management service. To prescribe medication for patients in accordance with PGDs and own scope of practice. To review patient medications to enhance compliance. To provide guidance to patients in the use of prescribed and over-the-counter medications regarding side effects and dosages. To oversee the provision of wound care services to patients. To co-ordinate the provision of travel medicine services. To request pathology services as necessary. To process pathology results as required. To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required. To maintain accurate clinical records in conjunction with extant legislation. To ensure read codes and templates are used effectively by all members of the nursing team. To ensure the appropriate maintenance and use of chronic disease registers and in conjunction with the administrative team ensure that an effective and reliable call and recall system is in place. To develop, implement, embed and participate in well person clinics. To chaperone patients where necessary. To assist GPs with minor surgery and contraception when required. To prioritise health issues and intervene appropriately. To support the team in dealing with clinical emergencies. To recognise, assess and refer patients presenting with mental health needs. To implement vaccination and screening programmes for adults and children and in conjunction with the administrative team implement and manage an effective call and recall system. To support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice). To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.). To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual). To support the clinical team with all safeguarding matters in accordance with local and national policies. To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately. To deliver opportunistic health promotion where appropriate. Continually review clinical practices, responding to national policies and initiatives where appropriate. Co-ordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs. To facilitate placement of Student Nurses within the Practice through liaison with Wolverhampton University and act as their Practice assessor. Develop and review audit protocols and process for the practice, effectively utilising the audit cycle. Develop, review and implement nursing protocols in conjunction with the Partners. Participate in local initiatives to enhance service delivery and patient care. Support and participate in shared learning within the practice. Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA). Lead the planning and implementation of changes within the nursing team, enhancing the provision of services to patients. Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation.