Receptionist inThetford inThetford PUBLISHED WED 5 FEB 2025
School Lane Surgery rhOJwOni
Flexible working hours between 08:00 - 18:30, allowing for a better work-life balance.
Welcoming and friendly environment that promotes a positive workplace culture.
Comprehensive training provided, ensuring success and confidence for new employees.
Opportunities for career progression, with many staff moving into supervisory or clinical roles.
Competitive salary at £11.50 per hour, rewarding your contributions to the team.
Supportive teamwork that values employee ideas and input, fostering a collaborative atmosphere.
Convenient location in town and at the Healthy Living Centre, making it easy to commute.
School Lane Surgery in Thetford is seeking a full-time Receptionist/Administrator to join their growing and supportive team. The role includes front-facing interactions with patients, handling telephonic inquiries, and performing various administrative duties during flexible shifts between 08:00 and 18:30, with occasional Saturday work and late shifts for cover. The practice emphasises a welcoming environment, offers comprehensive training, and provides opportunities for career progression within the healthcare setting.
Ideal candidates should possess a positive attitude, compassionate nature, and strong communication skills, as well as flexibility to manage varied shifts and cover for colleagues. The position offers a competitive salary of £11.50 per hour, along with benefits such as a company pension and sick pay. School Lane Surgery encourages applicants who are eager to contribute positively to patient care and thrive in a collaborative team atmosphere.
Ideal candidates should possess a positive attitude, compassionate nature, and strong communication skills, as well as flexibility to manage varied shifts and cover for colleagues. The position offers a competitive salary of £11.50 per hour, along with benefits such as a company pension and sick pay. School Lane Surgery encourages applicants who are eager to contribute positively to patient care and thrive in a collaborative team atmosphere.
Flexible working hours between 08:00 - 18:30, allowing for a better work-life balance.
Welcoming and friendly environment that promotes a positive workplace culture.
Comprehensive training provided, ensuring success and confidence for new employees.
Opportunities for career progression, with many staff moving into supervisory or clinical roles.
Competitive salary at £11.50 per hour, rewarding your contributions to the team.
Supportive teamwork that values employee ideas and input, fostering a collaborative atmosphere.
Convenient location in town and at the Healthy Living Centre, making it easy to commute.
Join the Vibrant Team at School Lane Surgery!
Are you ready for an exciting new opportunity? Due to our continuous growth and evolving responsibilities, School Lane Surgery is thrilled to invite a dynamic and enthusiastic individual to join our close-knit team as a full-time Receptionist/Administrator! With flexible working hours so you can embrace a work-life balance with varied shifts between 08:00 - 18:30, allowing you to shine during the core NHS service hours.
Working with our reception team to navigate the care of our patients. This is a front facing and telephony role with additional administration duties.
About us
Join the Vibrant Team at School Lane Surgery!
Are you ready for an exciting new opportunity? Due to our continuous growth and evolving responsibilities, School Lane Surgery is thrilled to invite a dynamic and enthusiastic individual to join our close-knit team as a full-time Receptionist/Administrator! With flexible working hours so you can embrace a work-life balance with varied shifts between 08:00 - 18:30, allowing you to shine during the core NHS service hours. There will be the need to work on an occasional Saturday and annual leave/sickness cover for an 8pm finish on a Tuesday on a rota basis with other team members.
Why Choose Us
- Welcoming and Friendly Environment: Our team is known for its warmth and friendliness, creating a positive workplace where everyone feels valued.
- Comprehensive Training: Don't worry if you're new to the role! We provide full training to ensure your success and confidence in your position.
- Progression: We want to give you the opportunity to shine and develop.
Qualities We're Looking For
- Positive Attitude: Bring your sunny disposition and positive energy to uplift our team and patients alike.
- Compassionate Nature: Showcase your caring side by creating a comforting atmosphere for everyone who walks through our doors.
- Flexibility: Embrace the dynamic nature of the role by covering sickness, holidays, and varied shifts with a smile.
- Computer Literacy: Navigate your way through the digital world effortlessly to support our administrative processes.
- Confident Communication: Interact confidently with the public, demonstrating excellent customer service skills.
- Team Player: Thrive in a collaborative environment, working seamlessly under pressure as part of our fantastic team.
Benefits
- Competitive Salary: Earn £11.50 per hour for your valuable contributions to our team.
- Full-Time and Permanent: Secure a stable position with us and enjoy the perks of a permanent role.
- Teamwork: Work with a great supportive team that values your ideas and your input
- Convenient Location: Based in town and at the Healthy Living Centre
- Development & Progression: Use this as a springboard into other roles. Many of our staff have moved into supervisor roles or into clinical roles.
Ready to embark on a rewarding journey with School Lane Surgery?
Apply today and become an integral part of our dynamic team! Your positive energy and dedication are exactly what we're looking for. We can't wait to welcome you on board!
Job Type: Full-time
Pay: £11.50 per hour
Benefits:
- Company pension
- Sick pay
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
More information related to this job opportunity, from jobsincare:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Receptionist:
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To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
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