Security Officer inSandwell & west Birmingham inSandwell & west Birmingham PUBLISHED WED 5 FEB 2025

Band 3: £24,071 to £25,674 a year per annum PERMANENT
EMPATHY NHS NIGHTS PARKING WEEKEND

Sandwell and West Birmingham NHS Trust rey0sEvs

Opportunity to make a positive impact on the safety and wellbeing of patients, visitors, and staff in a healthcare environment.

Engagement in a diverse range of duties, ensuring no two days are the same and allowing for a dynamic work experience.

Work within a supportive and collaborative team, fostering a sense of camaraderie and teamwork.

Gain valuable skills in crisis management, conflict resolution, and emergency response that are applicable in various situations.

Benefits of a set shift pattern (4 on, 4 off) that allows for an improved work-life balance and flexibility.

Access to training and development opportunities within the NHS Trust to enhance professional growth.

Engagement with advanced security technology, including CCTV and access control systems, enhancing technical skills.

The Sandwell and West Birmingham NHS Trust is seeking several Security Officers (Band 3) to ensure the safety of individuals and property within its facilities. The role involves maintaining security, deterring crime, and providing support to staff, patients, and visitors through a reassuring presence. Candidates must be well-presented, able to work in a dynamic team environment, and effectively manage both routine and emergency situations. Responsibilities include monitoring CCTV, managing access control systems, and assisting in diffusing aggressive behavior, which may also require physical intervention when necessary.

The position operates on a shift pattern of four 12-hour shifts followed by four days off, with alternating day and night shifts. Successful candidates will possess strong verbal and written communication skills, demonstrate compassion and professionalism, and handle sensitive situations with empathy. Additionally, the role involves responsibilities related to car parking management and requires candidates to pass a computer literacy test during the interview process.

Opportunity to make a positive impact on the safety and wellbeing of patients, visitors, and staff in a healthcare environment.

Engagement in a diverse range of duties, ensuring no two days are the same and allowing for a dynamic work experience.

Work within a supportive and collaborative team, fostering a sense of camaraderie and teamwork.

Gain valuable skills in crisis management, conflict resolution, and emergency response that are applicable in various situations.

Benefits of a set shift pattern (4 on, 4 off) that allows for an improved work-life balance and flexibility.

Access to training and development opportunities within the NHS Trust to enhance professional growth.

Engagement with advanced security technology, including CCTV and access control systems, enhancing technical skills.

We require several Security Officers (Band 3) to assist in the maintenance of Security to protect people and property, deter and detect crime and provide a reassuring presence to our staff, patients and visitors. (Please note that you can be deployed on any premises of Sandwell & West Birmingham Hospital NHS Trust if you are required to do so).

You must be of smart appearance and be able to work as part of a very active team; you will need to cope calmly and effectively with routine and emergencies. We are looking for compassionate, professional and courteous individuals. The shift pattern is 4 x 12-hour shifts, working 4 on then 4 off, covering weekends and Public Holidays as they fall. (Due to organisational change the permanent day/night shifts will also alternate from days to nights)

This role involves a wide variety of duties and you will need to deal with difficult situations and be sensitive when dealing with upset and anxious patients and visitors. You will need to use diplomacy skills to diffuse and de-escalate aggressive behaviour and be able to physically assist in restraining violent individuals who may be patients or visitors. Candidates must possess excellent verbal and written communication skills. You will also be required to help ensure car parking at the Trust runs as smoothly as possible.

About us
You will also be operating the busy Control Room which houses CCTV, Door Intercom Systems and access control systems as well as receiving phone calls and radio communications both emergency and routine from security officers, and service users both internal and external.

Candidates are required to undertake a computer literacy test at the interview.

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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

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