Visitor Attraction Hosts / Illusions Experts / Promotions Team inManchester inManchester PUBLISHED SAT 15 MAR 2025
Museum of Illusions rys3DykI
Engaging Work Environment, As part of the Museum of Illusions, you'll immerse yourself in a unique and creative atmosphere that constantly stimulates your imagination.
Flexible Working Hours, With part-time and flexible schedules, you have the freedom to balance work with other commitments, making it ideal for students or those seeking additional income.
Opportunity for Skill Development, You will gain valuable customer service and communication skills, along with learning about various illusions and interactive exhibits, enhancing your professional profile.
Diverse Responsibilities, The role includes a variety of tasks, such as engaging guests, conducting events, and participating in promotions, keeping the job dynamic and interesting.
Collaboration with a Young and Energetic Team, Work alongside a motivated team of professionals who are passionate about providing exceptional experiences, fostering a collaborative and fun atmosphere.
Enhanced Networking Opportunities, Being part of a global brand expands your network, allowing you to meet diverse individuals and potential mentors within the tourism and entertainment industry.
Promotional and Creative Outlet, Engage in creative promotional work, such as social media contributions, allowing you to showcase your talents and creativity while promoting the museum.
Unlock Your Potential as a Visitor Attraction Host at the Museum of Illusions, Manchester!
Are you a vibrant, enthusiastic individual with a passion for engaging with people? Join the Museum of Illusions in Manchester as a Visitor Attraction Host, where every day is an opportunity to create memorable experiences for guests of all ages! With part-time and flexible hours available at a competitive rate of £12.50 per hour, you’ll be part of a dynamic team dedicated to providing immersive and interactive fun. We’re especially keen to welcome applications from women and those with a caring background—your valuable interpersonal skills could make all the difference in our vibrant atmosphere!
As an Illusion Expert, you will be at the forefront of guest interactions, ensuring they feel welcomed and happy as they explore our fascinating exhibits. You’ll assist with everything from taking engaging photos to leading exciting events like school trips and birthday parties. Plus, your creativity can shine through in promotional activities across social media! If you're looking for a role that combines teamwork, customer service, and a sprinkle of magic, we want to hear from you! Don’t worry if you don’t tick every box—what’s most important is your passion for people and a willingness to learn. Apply now and be part of something extraordinary!
Engaging Work Environment, As part of the Museum of Illusions, you'll immerse yourself in a unique and creative atmosphere that constantly stimulates your imagination.
Flexible Working Hours, With part-time and flexible schedules, you have the freedom to balance work with other commitments, making it ideal for students or those seeking additional income.
Opportunity for Skill Development, You will gain valuable customer service and communication skills, along with learning about various illusions and interactive exhibits, enhancing your professional profile.
Diverse Responsibilities, The role includes a variety of tasks, such as engaging guests, conducting events, and participating in promotions, keeping the job dynamic and interesting.
Collaboration with a Young and Energetic Team, Work alongside a motivated team of professionals who are passionate about providing exceptional experiences, fostering a collaborative and fun atmosphere.
Enhanced Networking Opportunities, Being part of a global brand expands your network, allowing you to meet diverse individuals and potential mentors within the tourism and entertainment industry.
Promotional and Creative Outlet, Engage in creative promotional work, such as social media contributions, allowing you to showcase your talents and creativity while promoting the museum.
Work Location: MOI Manchester
Positions Available: Part-Time/Flexible
Rate of Pay: £12.50ph
Hours: Various – Must be able to work weekends.
Opening Times: From 10am – 8pm & 9am – 9pm, depending on time of year.
About Us
Museum of Illusions is the world's largest and fastest-growing museum chain with over 52 locations in 26 countries, and big plans for further expansion. Our original concept was launched in 2and quickly became a recognisable global brand and leading attraction in each city where it was launched. Our young and motivated team is rapidly growing, and we invite you to join us in our mission to bring interactive, immersive, and fun experiences to everyone who is eager to have their mind blown.
Illusion Expert Role Overview
Our Museum staff play an integral role in the success of the Museum by facilitating our exhibits, interacting with Guests of all ages, and helping to maintain our exhibits, all of which contributes greatly to the overall Guest experience at MOI Manchester.
Museum general staff are called ‘Illusion Experts’ and they monitor museum operations for the enjoyment, safety and security of Guest and the Museum of Illusions. All staff should demonstrate exceptional customer service skills by warmly welcoming all visitors into the museum and promptly taking care of any customer needs. We welcome team members who are willing to learn new skills for the betterment of our guests. This could include seasonal activities, promotional work or providing enhanced entertainment experiences.
What You Would Get To Do
www.jobsincare.com/job/jbliZNuP
Positions Available: Part-Time/Flexible
Rate of Pay: £12.50ph
Hours: Various – Must be able to work weekends.
Opening Times: From 10am – 8pm & 9am – 9pm, depending on time of year.
About Us
Museum of Illusions is the world's largest and fastest-growing museum chain with over 52 locations in 26 countries, and big plans for further expansion. Our original concept was launched in 2and quickly became a recognisable global brand and leading attraction in each city where it was launched. Our young and motivated team is rapidly growing, and we invite you to join us in our mission to bring interactive, immersive, and fun experiences to everyone who is eager to have their mind blown.
Illusion Expert Role Overview
Our Museum staff play an integral role in the success of the Museum by facilitating our exhibits, interacting with Guests of all ages, and helping to maintain our exhibits, all of which contributes greatly to the overall Guest experience at MOI Manchester.
Museum general staff are called ‘Illusion Experts’ and they monitor museum operations for the enjoyment, safety and security of Guest and the Museum of Illusions. All staff should demonstrate exceptional customer service skills by warmly welcoming all visitors into the museum and promptly taking care of any customer needs. We welcome team members who are willing to learn new skills for the betterment of our guests. This could include seasonal activities, promotional work or providing enhanced entertainment experiences.
What You Would Get To Do
- Present a positive and professional demeanor, as an ambassador for the Museum.
- Ensure guest satisfaction by providing superior customer service
- Engaging with guests, by offering assistance, Illusion explanations, photo taking, etc.
- Have a working knowledge of all museum exhibitions, to instruct guests and facilitate their experience.
- Participating in and/or lead special events (I.e., school field trips, group visits, birthday parties, private rentals.
- Promotional work – help the museum by participating in promotional activities such as but not limited to; Tik Tok, YouTube, Instagram.
- Keep the museum, including bathrooms, Smartshop and outdoor entryway, free of trash and debris.
- Maintain museum traffic flow
- Run museum reception area and perform all related task
- Selling tickets, and museum merchandise.
- Restocking the Smartshop and merchandise
- Monitor Smart Playroom – replacing missing parts, changing instruction stickers, price tags, etc.
- Providing “first contact” customer service to visitors – answer visitors’ questions, solve refunds and discount inquiries.
- Proven work experience as a Receptionist, Front Office/Customer Experience Representative or similar role;
- Customer service experience preferred;
- Great communication skills;
- Ability to be resourceful and proactive when issues arise;
- Excellent organizational and administrative skills; and
- Ability to work under pressure and time-management skills, with the ability to prioritize tasks.
- Proficiency in English language
www.jobsincare.com/job/jbliZNuP
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Useful skills for a Visitor Attraction Hosts / Illusions Experts / Promotions Team:
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Working as a Visitor Attraction Host, Illusions Expert, or in a Promotions Team in the UK typically requires a combination of soft skills, specific knowledge, and sometimes technical abilities. Here are some key skills and qualities that may be beneficial for these roles:
1. Communication Skills
- Strong verbal skills for engaging with visitors.
- Ability to explain concepts clearly and enthusiastically.
- Active listening to understand visitor needs and feedback.
2. Interpersonal Skills
- Friendly demeanor to create a welcoming atmosphere.
- Empathy and patience in dealing with diverse audiences, including families and children.
3. Customer Service Orientation
- Commitment to providing excellent service and enhancing visitor experiences.
- Problem-solving skills to address visitor concerns or complaints effectively.
4. Presentation Skills
- Confidence in public speaking and performing in front of groups.
- Ability to engage and entertain visitors, particularly in illusion or demonstration roles.
5. Knowledge of the Attraction
- Familiarity with the attraction’s features, history, and key messages.
- Ability to convey information accurately about exhibits or performances.
6. Creativity and Adaptability
- Skills in creating engaging experiences, particularly for illusions and promotions.
- Flexibility to adapt shows or displays based on audience reaction or needs.
7. Teamwork
- Ability to work collaboratively with colleagues in a dynamic environment.
- Understanding the importance of roles within a team to ensure smooth operations.
8. Organizational Skills
- Ability to manage time effectively, especially in busy settings with multiple visitors.
- Planning skills for events, promotions, or special exhibits.
9. Technical Skills (if applicable)
- Familiarity with AV equipment or other technology used in presentations.
- Understanding of social media or marketing tools for promotions teams.
10. Health and Safety Awareness
- Knowledge of relevant health and safety regulations to ensure a safe environment for visitors and staff.
Additional Considerations
- Confidence Performing: If in an illusions expert role, you may need to perform tricks or demonstrations, so confidence in your performance abilities is crucial.
- Cultural Awareness: Understanding the diverse backgrounds of visitors can enhance engagement and customer satisfaction.
- Training: Previous experience in customer service, performing arts, or a similar environment can be beneficial, and some roles may provide specific training.
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