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Ward Clerk - Stroke Unit inBournemouth inBournemouth PUBLISHED FRI 28 MAR 2025

Band 2  PERMANENT 
FAMILY NHS SENSE OF HUMOUR

University Hospitals Dorset NHS Foundation Trust Follow University Hospitals Dorset NHS Foundation Trust

Opportunity to work in a dynamic and fast-paced environment that is essential for patient care.
Collaboration with a multidisciplinary team, fostering teamwork and enhancing professional relationships.
Ability to make a positive impact on patient experiences by facilitating safe discharges and effective communication.
Engagement in meaningful work that prioritizes patient well-being and supports their friends and family.
Flexible working hours with a part-time schedule, allowing for better work-life balance.
Position based in the Royal Bournemouth Hospital, a reputable institution within a supportive healthcare community.
Development of valuable skills in communication, organization, and information governance.
Join our compassionate team as a Ward Clerk in the Stroke Unit at Royal Bournemouth Hospital, where your organisational skills will play a pivotal role in enhancing patient care. This is an incredible opportunity for women and experienced carers who value making a real difference. You’ll be at the heart of our dynamic ward, working collaboratively with dedicated healthcare professionals to ensure smooth operations and effective communication with patients, their families, and various teams throughout the Trust.

In this busy yet rewarding role, your exceptional communication skills and patient-first approach will shine. You’ll help facilitate safe discharges, manage records in line with information governance, and maintain a calm, organised environment. We’re searching for someone who thrives in a fast-paced setting, embraces a challenge, and can keep a sense of humour amidst the bustle. If you’re ready to contribute to a nurturing atmosphere and work two days a week from 08:00 to 16:00 on a rotational roster, we would love to hear from you! Apply today and be part of a team that truly cares.
Opportunity to work in a dynamic and fast-paced environment that is essential for patient care.
Collaboration with a multidisciplinary team, fostering teamwork and enhancing professional relationships.
Ability to make a positive impact on patient experiences by facilitating safe discharges and effective communication.
Engagement in meaningful work that prioritizes patient well-being and supports their friends and family.
Flexible working hours with a part-time schedule, allowing for better work-life balance.
Position based in the Royal Bournemouth Hospital, a reputable institution within a supportive healthcare community.
Development of valuable skills in communication, organization, and information governance.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Ward Clerk - Stroke Unit:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


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