Admin Assistant - Single Point of Access in Halesowen inHalesowen PUBLISHED FRI 13 DEC 2024 Jump to job information section

Band 2 PERMANENT

Black Country Healthcare NHS Foundation Trust rrfEUP8b

Job description

Administration Assistant - Single Point of Access

Band 2

37.5 hours per week

Base : initially 48 Lodge Road, West Bromwich, but this may change to a locality within the Black Country.

We are looking to recruit an Administration Assistant to work in our Single Point of Access (SPA) Team as part of the Child and Adolescent Mental Health Service (CAMHS), for the Black Country.

You will be dealing with patients, clinical and non-clinical staff by telephone and face to face; subsequently you will require excellent communications skills.

As part of the team you will be registering patients onto the Trust computer system (Rio) whereby accuracy is essential.

Working knowledge of all common computer applications including word is essential.

Excellent organisational and administrative skills are essential, with the ability to work well under pressure and cope with conflicting demands, and have the ability to use your own initiative, while maintaining excellent attention to detail and a high level of confidentiality.

About us
You must be qualified to GCSE level C or equivalent in English and Maths and have proven experience of IT, especially Microsoft Office. You must have the ability to work efficiently and creatively as well as confidence in managing and solving problems.

If you would like to be part of a progressive and busy department, have the skills to contribute and enjoy a challenge, we would like to hear from you.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for an Admin Assistant - Single Point of Access: Click to view

To work as an Admin Assistant in the UK, you should possess a variety of skills and qualities. Here are the key skills typically required for this role:

1. Organizational Skills: Ability to manage multiple tasks and prioritize effectively, ensuring that deadlines are met.

2. Communication Skills: Strong verbal and written communication skills for interacting with colleagues, clients, and other stakeholders.

3. IT Proficiency: Familiarity with computer systems and software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and possibly industry-specific software.

4. Attention to Detail: Accuracy in completing tasks, such as data entry and document format, is crucial.

5. Time Management: Ability to manage one’s time effectively and handle administrative tasks promptly.

6. Problem-Solving Skills: Capability to identify issues and find practical solutions quickly.

7. Customer Service Skills: Providing a friendly and efficient service to clients or colleagues when required.

8. Teamwork: Ability to work effectively as part of a team and contribute positively to the workplace.

9. Flexibility and Adaptability: Willingness to learn new skills and adapt to changing priorities and tasks.

10. Basic Financial Understanding: Knowledge of basic accounting procedures might be beneficial, depending on the role.

11. Confidentiality: Maintaining confidentiality and handling sensitive information appropriately is often essential.

12. Initiative: Being proactive in identifying tasks that need to be completed without being prompted.

inHalesowen

52.46112823486328 -2.089316844940185 Halesowen

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