Administration Assistant in Bedfordshire inBedfordshire PUBLISHED TUE 11 NOV 2025 Jump to job information section
Job description
Work for an 'Outstanding' CQC‑rated trust; staff rated it highly for the 7th year — a respected employer that values and supports staff.
Part‑time 22.5 hrs (incl. short Saturday rota) with a regular half‑day off — ideal for childcare or caring responsibilities.
Permanent NHS Band 2 post (£24,465 pa pro‑rata) — steady pay and employment stability for local carers.
Clear training, appraisal and KSF framework plus mandatory learning — excellent for returning to work or building NHS admin skills.
Bases at Grove View, Dunstable (LU5) and Kings Brook — commuter‑friendly for drivers; convenient for local mums juggling school runs.
People‑facing front‑of‑house role in sexual health services — varied, meaningful work that sharpens admin, communication and confidentiality skills.
Support local sexual health services across Bedfordshire as an Administration Assistant based at iCaSH Grove View, Dunstable (LU5), providing front-of-house, call-taking and appointment-booking cover for clinics (Saturday cover at Kings Brook on rota). This permanent, part-time role (22.5 hours per week; Monday 12:00–20:00, Wednesday 09:00–18:00, Thursday 09:00–16:00, plus a Saturday 09:00–13:00 on rotation with a half day off in that week) is Band 2, salary £24,465 pa pro rata. You will be the first point of contact for patients and visitors, handling telephone, online and messaging bookings, updating electronic and paper records, scanning clinic correspondence, managing mail and stock ordering, and providing admin support to clinical and non-clinical teams. The role demands excellent organisation, warm customer service, confidentiality and basic IT skills; GCSEs in English and Maths (or equivalent), a DBS check and willingness to undertake mandatory training are required. NHS or clinical admin experience is useful but not essential — initiative, calm prioritisation and empathy for vulnerable people are what make someone thrive here.
This position is especially well suited to women and carers seeking meaningful, family-friendly hours within an Outstanding CQC‑rated trust that values staff development and wellbeing. You’ll work within a supportive admin team, take part in training and appraisal, and play a direct role in helping people access care closer to home. The Trust is proud of its high staff-satisfaction ratings and commitment to flexible, inclusive workplaces. For the full listing and to apply, click the "Apply Now" button alongside this advert or view the vacancy on jobsincare.com. Please note: should applications be high, the Trust reserves the right to close the vacancy at any point after 18 November 2025.
This position is especially well suited to women and carers seeking meaningful, family-friendly hours within an Outstanding CQC‑rated trust that values staff development and wellbeing. You’ll work within a supportive admin team, take part in training and appraisal, and play a direct role in helping people access care closer to home. The Trust is proud of its high staff-satisfaction ratings and commitment to flexible, inclusive workplaces. For the full listing and to apply, click the "Apply Now" button alongside this advert or view the vacancy on jobsincare.com. Please note: should applications be high, the Trust reserves the right to close the vacancy at any point after 18 November 2025.
Work for an 'Outstanding' CQC‑rated trust; staff rated it highly for the 7th year — a respected employer that values and supports staff.
Part‑time 22.5 hrs (incl. short Saturday rota) with a regular half‑day off — ideal for childcare or caring responsibilities.
Permanent NHS Band 2 post (£24,465 pa pro‑rata) — steady pay and employment stability for local carers.
Clear training, appraisal and KSF framework plus mandatory learning — excellent for returning to work or building NHS admin skills.
Bases at Grove View, Dunstable (LU5) and Kings Brook — commuter‑friendly for drivers; convenient for local mums juggling school runs.
People‑facing front‑of‑house role in sexual health services — varied, meaningful work that sharpens admin, communication and confidentiality skills.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Work for an 'Outstanding' CQC‑rated trust; staff rated it highly for the 7th year — a respected employer that values and supports staff.; Part‑time 22.5 hrs (incl. short Saturday rota) with a regular half‑day off — ideal for childcare or caring responsibilities.; Permanent NHS Band 2 post (£24,465 pa pro‑rata) — steady pay and employment stability for local carers.; Clear training, appraisal and KSF framework plus mandatory learning — excellent for returning to work or building NHS admin skills.; Bases at Grove View, Dunstable (LU5) and Kings Brook — commuter‑friendly for drivers; convenient for local mums juggling school runs.; People‑facing front‑of‑house role in sexual health services — varied, meaningful work that sharpens admin, communication and confidentiality skills.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for an Administration Assistant:
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To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.
2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.
3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.
4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.
5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.
6. Problem-Solving Skills: Capability to identify issues and find practical solutions.
7. Customer Service Skills: A professional approach to dealing with both internal and external customers.
8. Teamwork: Ability to work collaboratively in a team environment.
9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.
Qualifications
- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.
- Relevant Experience: Previous administrative or office experience can be advantageous.
- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.
- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.
Additional Considerations
- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.
- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.
inBedfordshire
51.9119779964903 -0.5458070859408986 Bedfordshire 
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