Administration Assistant in Bracknell inBracknell PUBLISHED FRI 7 NOV 2025 Jump to job information section

Band 3: £26,240 to £27,928 a year per annum (incl of HCAS) PERMANENT

Berkshire Healthcare Foundation Trust r8UPYHKw

Job description

This Administration Assistant role at Berkshire Healthcare Foundation Trust in Bracknell (RG12) is an office-based, permanent position supporting the Community Dental Service. You will process dental referrals (electronically and by post), create and update patient records using clinical software (Sensei training provided), handle incoming post, calls and emails, and prepare reports, audits and service activity information. As first point of contact you will answer enquiries with calm, clear communication and empathy, helping callers who may have hearing, language or emotional barriers. The post is full-time (37.5 hours per week, Monday–Friday, 08:30–17:00), Band 3 salary £26,240–£27,928 (incl. HCAS) and is subject to a DBS check. Ideal candidates will have GCSE-level English, good keyboard and Microsoft Office skills, experience of working with the public or in a customer/health service setting, and strong organisation and word‑processing abilities.

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Requirements

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Benefits

Benefits are provided by the employer and will be confirmed during your application.

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Useful skills for an Administration Assistant: Click to view

To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:

Essential Skills

1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.

2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.

3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.

4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.

5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.

6. Problem-Solving Skills: Capability to identify issues and find practical solutions.

7. Customer Service Skills: A professional approach to dealing with both internal and external customers.

8. Teamwork: Ability to work collaboratively in a team environment.

9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.

Qualifications

- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.

- Relevant Experience: Previous administrative or office experience can be advantageous.

- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.

- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.

Additional Considerations

- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.

- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.

inBracknell

51.41684778076583 -0.7516012390716739 Bracknell

in Bracknell click to show distance

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