Administration Assistant in Ely inEly PUBLISHED THU 13 NOV 2025 Jump to job information section
Band 2: Competitive rates
FIXEDTERM
SPONSORSHIP AVAILABLE
Job description
An opportunity to work as an Administration Assistant within DynamicHealth’s Musculoskeletal Physiotherapy and Specialist Services at Princess of Wales Hospital, Ely (CB6). This fixed‑term, full‑time role (37.5 hours, Band 2, 12 months) runs Monday–Friday 08:00–16:00 and offers hands‑on NHS admin experience supporting clinics across Cambridgeshire and Peterborough. You’ll be the first point of contact on reception and phone, using SystmOne to book, triage and manage referrals and waiting lists, send appointment SMS invites, process correspondence, support medicine management and interpreter bookings, and help maintain accurate patient records while following confidentiality and infection‑control policies.
This post suits organised, empathetic people — especially carers or women seeking reliable daytime hours and a supportive workplace — who enjoy varied admin duties and helping improve patient pathways. The Trust is CQC‑rated Outstanding and places strong emphasis on staff engagement, training and development. GCSEs in English and Maths (or equivalent), basic IT skills and the ability to travel between sites are required; a DBS check and possible sponsorship considerations apply. To apply, please click the "Apply Now" button alongside this advert to proceed via jobsincare.com.
This post suits organised, empathetic people — especially carers or women seeking reliable daytime hours and a supportive workplace — who enjoy varied admin duties and helping improve patient pathways. The Trust is CQC‑rated Outstanding and places strong emphasis on staff engagement, training and development. GCSEs in English and Maths (or equivalent), basic IT skills and the ability to travel between sites are required; a DBS check and possible sponsorship considerations apply. To apply, please click the "Apply Now" button alongside this advert to proceed via jobsincare.com.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Useful skills for an Administration Assistant:
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To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.
2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.
3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.
4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.
5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.
6. Problem-Solving Skills: Capability to identify issues and find practical solutions.
7. Customer Service Skills: A professional approach to dealing with both internal and external customers.
8. Teamwork: Ability to work collaboratively in a team environment.
9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.
Qualifications
- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.
- Relevant Experience: Previous administrative or office experience can be advantageous.
- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.
- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.
Additional Considerations
- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.
- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.
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