Administration Officer - Newport (South Wales) Immigration and Asylum Tribunal (Ref:5208) in Llanwern inLlanwern PUBLISHED MON 5 MAY 2025 Jump to job information section
Ministry of Justice UK rrJeK5W9
Job description
This position is based at NEWPORT AIT, COLUMBUS HOUSE NEWPORT, NP18 2LX
Job Summary
Please refer to Job Description
Job Description
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
The team oversees tribunal appeals for South, West and Mid Wales, the Southwest, North as far as Hereford and East far as Swindon. We have a fantastic team who are trained in multiple roles to ensure the smooth running of the courts.
This is an office-based role and therefore hybrid working will not be considered.
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
Your Skills And Experience
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Part time hours will be considered, but the minimum we can accept would be 30 hours per week over 5 days.
For a full job description, please see the supporting document in the advert below before applying.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae ein Swyddogion Gweinyddol yn chwarae rôl hollbwysig, gan ddarparu cymorth gweinyddol a gwasanaeth cwsmeriaid ardderchog i ddefnyddwyr llys, y farnwriaeth a rheolwyr.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein llysoedd a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder. Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.
Eich rôl
Mae’r tîm yn goruchwylio apeliadau tribiwnlys ar gyfer De Cymru, Gorllewin Cymru a Chanolbarth Cymru, De Orllewin Lloegr, Gogledd Lloegr i fyny at Henffordd ac i’r Dwyrain hyd at Swindon. Mae gennym dîm gwych sydd wedi’u hyfforddi mewn nifer o rolau i sicrhau bod y llysoedd yn rhedeg yn esmwyth.
Rôl mewn swyddfa yw hon, ac felly ni fydd gweithio hybrid yn cael ei ystyried.
Gan weithio fel rhan o dîm, byddwch yn cyfrannu at dargedau cyffredinol o ran gweithredu, perfformiad a safonau gwasanaeth ar draws eich maes gwaith. Byddwch yn symud achosion yn eu blaenau drwy’r system llys/tribiwnlys a darparu cymorth gweinyddol i swyddogaethau o fewn GLlTEF. Byddwch yn cael cyswllt rheolaidd â defnyddwyr y llys / tribiwnlys, gan gynnwys aelodau o'r Farnwriaeth a'r proffesiwn cyfreithiol.
Byddwch yn hyblyg, yn gallu cyflawni sawl tasg ar yr un pryd a chyflawni amrywiaeth o ddyletswyddau yn effeithiol, a fydd yn cynnwys:
Eich sgiliau a phrofiadau
Job Summary
Please refer to Job Description
Job Description
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
The team oversees tribunal appeals for South, West and Mid Wales, the Southwest, North as far as Hereford and East far as Swindon. We have a fantastic team who are trained in multiple roles to ensure the smooth running of the courts.
This is an office-based role and therefore hybrid working will not be considered.
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
- Preparing papers and files for court, tribunals, hearings and meetings
- Creating and updating records on our in-house computer system and data input
- Resulting courts accurately, interpreting accurately the information required on a court file.
- Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
- Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
- Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Your Skills And Experience
- Friendly and approachable manner with excellent customer service skills.
- Ability to multitask, whilst working in a fast-paced environment.
- Good written and verbal communication skills.
- IT proficient with the ability to learn and adapt to different technologies and software packages.
- Excellent organisational skills.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Part time hours will be considered, but the minimum we can accept would be 30 hours per week over 5 days.
For a full job description, please see the supporting document in the advert below before applying.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae ein Swyddogion Gweinyddol yn chwarae rôl hollbwysig, gan ddarparu cymorth gweinyddol a gwasanaeth cwsmeriaid ardderchog i ddefnyddwyr llys, y farnwriaeth a rheolwyr.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein llysoedd a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder. Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.
Eich rôl
Mae’r tîm yn goruchwylio apeliadau tribiwnlys ar gyfer De Cymru, Gorllewin Cymru a Chanolbarth Cymru, De Orllewin Lloegr, Gogledd Lloegr i fyny at Henffordd ac i’r Dwyrain hyd at Swindon. Mae gennym dîm gwych sydd wedi’u hyfforddi mewn nifer o rolau i sicrhau bod y llysoedd yn rhedeg yn esmwyth.
Rôl mewn swyddfa yw hon, ac felly ni fydd gweithio hybrid yn cael ei ystyried.
Gan weithio fel rhan o dîm, byddwch yn cyfrannu at dargedau cyffredinol o ran gweithredu, perfformiad a safonau gwasanaeth ar draws eich maes gwaith. Byddwch yn symud achosion yn eu blaenau drwy’r system llys/tribiwnlys a darparu cymorth gweinyddol i swyddogaethau o fewn GLlTEF. Byddwch yn cael cyswllt rheolaidd â defnyddwyr y llys / tribiwnlys, gan gynnwys aelodau o'r Farnwriaeth a'r proffesiwn cyfreithiol.
Byddwch yn hyblyg, yn gallu cyflawni sawl tasg ar yr un pryd a chyflawni amrywiaeth o ddyletswyddau yn effeithiol, a fydd yn cynnwys:
- Paratoi papurau a ffeiliau ar gyfer y llys, tribiwnlysoedd, gwrandawiadau a chyfarfodydd.
- Creu a diweddaru cofnodion ar system gyfrifiadurol fewnol a bwydo data i mewn i’r system
- Cofnodi penderfyniadau’r llysoedd yn gywir, gan ddehongli'n gywir yr wybodaeth sydd ei hangen ar ffeil llys.
- Gwirio a dilysu dogfennau, cofnodion, cyfrifon, hawliadau a ffurflenni i'w cymeradwyo, canlyniadau, ystadegau, cynlluniau ac ati yn erbyn meini prawf, rheoliadau neu weithdrefnau.
- Casglu a chrynhoi gwybodaeth ar gyfer ffurflenni, canlyniadau, cyfrifon, datganiadau, gwarantau, dadansoddi ystadegol, adroddiadau ac ati.
- Cyfathrebu gyda’r cyhoedd, y farnwriaeth, defnyddwyr llys a thribiwnlys eraill a chynrychiolwyr asiantaethau a sefydliadau eraill
Eich sgiliau a phrofiadau
- Bod yn gyfeillgar ac
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for an Administration Officer - Newport (South Wales) Immigration and Asylum Tribunal (Ref:5208):
Click to view
To work as an Administration Officer in the UK, you will typically need a combination of skills and qualifications. Here are some key skills that are often required or beneficial for this role:
1. Organizational Skills: Ability to manage time effectively, prioritize tasks, and keep track of multiple deadlines.
2. Communication Skills: Strong verbal and written communication skills are essential, as you will need to communicate with colleagues, clients, and stakeholders.
3. Interpersonal Skills: Ability to interact effectively with others, build relationships, and work collaboratively in a team.
4. Attention to Detail: Precision in handling documents and data is crucial to avoid errors and ensure accuracy in administrative tasks.
5. IT Skills: Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace) and familiarity with other administrative tools and systems, such as databases and CRM systems.
6. Problem-Solving Skills: Ability to identify issues and develop appropriate solutions promptly.
7. Customer Service Skills: Experience in dealing with clients and providing high levels of customer satisfaction.
8. Data Management: Ability to handle and organize data, maintain databases, and manage records effectively.
9. Financial Acumen: Basic understanding of budgeting, invoicing, and financial record-keeping may be required in some roles.
10. Flexibility and Adaptability: Willingness to adapt to changing priorities and work in a dynamic environment.
11. Confidentiality: Understanding the importance of confidentiality and data protection, especially regarding sensitive information.
12. Project Management Skills: Although not always required, having an understanding of project management principles can be advantageous, especially in larger organizations.
13. Qualifications: While formal qualifications are not always mandatory, relevant certifications in administration, business administration, or related fields can enhance your employability.
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