Administrator in Prescot inPrescot PUBLISHED THU 6 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year per annum
PERMANENT
Mersey Care NHS Foundation Trust rDYcspZ6
Job description
Job summary
This is an exciting opportunity to join our Mental Health Care Division Admin and Clerical team as a Band 3 Administrator.This post will work 37.5 hours per week, supporting the Mental Health Care Admin Hub based at Knowsley Resource and Recovery Centre.The successful post holder will, in the first instance, support Psychology Step 4 Service, but will receive dedicated training in order to support the wider Admin Team within Knowsley.
Main duties of the job
The post holder will have excellent communication and organisational skills.Typing/WP ordemonstrable
Experience
is essential.Successful applicants will be able to organise their own workload and co-ordinate activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner.There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively
Experience
d, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.Flexible working requests will be considered for all roles.
Details
Date posted
06 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
350-MHC7550640-A
Job location
sKnowsley Resource and Recovery CentreWhiston Hospital SitePrescotL35 5DR
Job description
Job responsibilities
Please see attached
Job description
and
Person Specification
for full
Details
and main responsibilities of the role.
Job description
Job responsibilities
Please see attached
Job description
and
Person Specification
for full
Person Specification
KNOWLEDGE/
Experience
Essential
Experience
of working in an office environmentArranging meetings and taking minutesExtensive knowledge of office proceduresKnowledge of Microsoft Office eg Outlook, Powerpoint, ExcelDesirableAudio Typing
Experience
Experience
of working within the NHS or related healthcare
Experience
Experience
of dealing with members of the publicAwareness of Recovery ModelAwareness of children/vulnerable adults guidelines
Qualifications
EssentialTyping/WP RSAIII or equivalent or demonstrable
Experience
DesirableECDLNVQ3 Business AdministrationGCSE Grade A-C English or equivalentValuesEssentialContinuous ImprovementAccountabilityRespectfulnessEnthusiasmSupportHigh professional standardsResponsive to service usersEngaging leadership styleStrong customer service beliefTransparency and honestyDiscreetChange orientedSKILLSEssentialGood verbal and written communication skillsGood interpersonal and organisational skillsAbility to work as member of a teamAbility to develop, operate and maintain filing systems both manual and electronicAbility to develop effective interpersonal relationships with colleagues in the health care settingAbility to communicate effectively in a variety of settingsAble to deal with sensitive issues with tact and diplomacyAble to present factual information and refer questions to others where appropriateAbility to prioritise own workload and work to defined timescalesAbility to work on own initiative
Person Specification
KNOWLEDGE/
Experience
Essential
Experience
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
This is an exciting opportunity to join our Mental Health Care Division Admin and Clerical team as a Band 3 Administrator.This post will work 37.5 hours per week, supporting the Mental Health Care Admin Hub based at Knowsley Resource and Recovery Centre.The successful post holder will, in the first instance, support Psychology Step 4 Service, but will receive dedicated training in order to support the wider Admin Team within Knowsley.
Main duties of the job
The post holder will have excellent communication and organisational skills.Typing/WP ordemonstrable
Experience
is essential.Successful applicants will be able to organise their own workload and co-ordinate activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner.There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively
Experience
d, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.Flexible working requests will be considered for all roles.
Details
Date posted
06 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
350-MHC7550640-A
Job location
sKnowsley Resource and Recovery CentreWhiston Hospital SitePrescotL35 5DR
Job description
Job responsibilities
Please see attached
Job description
and
Person Specification
for full
Details
and main responsibilities of the role.
Job description
Job responsibilities
Please see attached
Job description
and
Person Specification
for full
Person Specification
KNOWLEDGE/
Experience
Essential
Experience
of working in an office environmentArranging meetings and taking minutesExtensive knowledge of office proceduresKnowledge of Microsoft Office eg Outlook, Powerpoint, ExcelDesirableAudio Typing
Experience
Experience
of working within the NHS or related healthcare
Experience
Experience
of dealing with members of the publicAwareness of Recovery ModelAwareness of children/vulnerable adults guidelines
Qualifications
EssentialTyping/WP RSAIII or equivalent or demonstrable
Experience
DesirableECDLNVQ3 Business AdministrationGCSE Grade A-C English or equivalentValuesEssentialContinuous ImprovementAccountabilityRespectfulnessEnthusiasmSupportHigh professional standardsResponsive to service usersEngaging leadership styleStrong customer service beliefTransparency and honestyDiscreetChange orientedSKILLSEssentialGood verbal and written communication skillsGood interpersonal and organisational skillsAbility to work as member of a teamAbility to develop, operate and maintain filing systems both manual and electronicAbility to develop effective interpersonal relationships with colleagues in the health care settingAbility to communicate effectively in a variety of settingsAble to deal with sensitive issues with tact and diplomacyAble to present factual information and refer questions to others where appropriateAbility to prioritise own workload and work to defined timescalesAbility to work on own initiative
Person Specification
KNOWLEDGE/
Experience
Essential
Experience
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for an Administrator:
Click to view
To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
inPrescot
53.42962639089961 -2.805546095552602 Prescot 
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