Administrator Receptionist - Full Time in Eastbourne inEastbourne PUBLISHED TUE 11 NOV 2025 Jump to job information section
Competitive rates
PERMANENT
Victoria Medical Centre raqKThSy
Job description
Job summary
To form an integral part of the front of house and administrative team, contributing to the daily office routine within General Practice. The role shall include various administrative tasks, reception duties and dealing with telephone enquiries.
Main duties of the job
The following are the core responsibilities ofthe Administrator Receptionist:Undertakereception duties for both the Victoria Medical Centre and The Beacon Practice whenrequired following protocols and procedureGreetall patients and visitors in a courteous and polite manner, offering allreasonable assistanceHandlingand processing of prescriptionsBookappointments by telephone and face to faceUndertakeAdministrative duties including completing of tasks both in EMIS Web and DOCMAMRegisteringof new patientsSendingFP10s to Appliance companies e.g Nutricia, BullensActas the first point of contact for patients raising concerns or informalcomplaints.Supportpatients by directing them to the most appropriate service or clinician basedon their needs.Carryout daily opening and closing duties to ensure the smooth and secure operationof the practice.Filingdocuments such as ECGs and non-urgent scanning
About us
About Victoria Medical CentreWe are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN. A branch surgery and separate open access mental health hub in the Foundry, both located in the towns main shopping centre.Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.Benefits of working at Victoria Medical Centre:Enrolment to the NHS Pension SchemeCompetitive
Salary
Management supportFree access for all staff and their family to our Health and Wellbeing support programmePersonal and professional development opportunitiesOpen, caring and positive cultureFriendly, supportive team
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£24,344.26 a year
Contract
Permanent
Working pattern
Full-time
Reference number
AJob location
sVictoria Medical CentreVictoria DriveEastbourneEast SussexBN20 8NH
Job description
Job responsibilities
Full
Job description
available upon request - main duties of the Admin / Reception position are detailed above.
Job description
Job responsibilities
Full
Person Specification
Personal QualitiesEssentialPolite and confidentFlexible and cooperativeMotivatedForward thinkerHigh levels of integrity and loyaltySensitive and empathetic in distressing situationsAbility to work under pressureKnowledge and SkillsEssentialExcellent communication skills (written and oral)Strong IT skills, including audio typingClear, polite telephone mannerCompetent in the use of Office and OutlookEffective time management (Planning & Organising)Ability to work as a team member and autonomouslyGood interpersonal skillsProblem solving & analytical skillsAbility to follow policy and proceduresDesirableEMIS / DOCMAN user skills
Experience
Essential
Experience
of administrative duties
Experience
of working with the general publicDesirable
Experience
of working in a health care setting as an administrator and/or receptionistOther requirementsEssentialWillingness to undertake further training and developmentFlexibility to work outside of core office hoursDisclosure Barring Service (DBS) check
Experience
Essential
Experience
of administrative duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
To form an integral part of the front of house and administrative team, contributing to the daily office routine within General Practice. The role shall include various administrative tasks, reception duties and dealing with telephone enquiries.
Main duties of the job
The following are the core responsibilities ofthe Administrator Receptionist:Undertakereception duties for both the Victoria Medical Centre and The Beacon Practice whenrequired following protocols and procedureGreetall patients and visitors in a courteous and polite manner, offering allreasonable assistanceHandlingand processing of prescriptionsBookappointments by telephone and face to faceUndertakeAdministrative duties including completing of tasks both in EMIS Web and DOCMAMRegisteringof new patientsSendingFP10s to Appliance companies e.g Nutricia, BullensActas the first point of contact for patients raising concerns or informalcomplaints.Supportpatients by directing them to the most appropriate service or clinician basedon their needs.Carryout daily opening and closing duties to ensure the smooth and secure operationof the practice.Filingdocuments such as ECGs and non-urgent scanning
About us
About Victoria Medical CentreWe are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN. A branch surgery and separate open access mental health hub in the Foundry, both located in the towns main shopping centre.Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.Benefits of working at Victoria Medical Centre:Enrolment to the NHS Pension SchemeCompetitive
Salary
Management supportFree access for all staff and their family to our Health and Wellbeing support programmePersonal and professional development opportunitiesOpen, caring and positive cultureFriendly, supportive team
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£24,344.26 a year
Contract
Permanent
Working pattern
Full-time
Reference number
AJob location
sVictoria Medical CentreVictoria DriveEastbourneEast SussexBN20 8NH
Job description
Job responsibilities
Full
Job description
available upon request - main duties of the Admin / Reception position are detailed above.
Job description
Job responsibilities
Full
Person Specification
Personal QualitiesEssentialPolite and confidentFlexible and cooperativeMotivatedForward thinkerHigh levels of integrity and loyaltySensitive and empathetic in distressing situationsAbility to work under pressureKnowledge and SkillsEssentialExcellent communication skills (written and oral)Strong IT skills, including audio typingClear, polite telephone mannerCompetent in the use of Office and OutlookEffective time management (Planning & Organising)Ability to work as a team member and autonomouslyGood interpersonal skillsProblem solving & analytical skillsAbility to follow policy and proceduresDesirableEMIS / DOCMAN user skills
Experience
Essential
Experience
of administrative duties
Experience
of working with the general publicDesirable
Experience
of working in a health care setting as an administrator and/or receptionistOther requirementsEssentialWillingness to undertake further training and developmentFlexibility to work outside of core office hoursDisclosure Barring Service (DBS) check
Experience
Essential
Experience
of administrative duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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inEastbourne
50.76644227929858 0.27812602711107187 Eastbourne 
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