Administrator Receptionist - Full Time - 37.5 hours per week in Eastbourne inEastbourne PUBLISHED FRI 13 JUN 2025 Jump to job information section
Victoria Medical Centre raqKThSy
Job description
To form an integral part of the front of house and administrative team, contributing to the daily office routine within General Practice. The role shall include various administrative tasks, reception duties and dealing with telephone enquiries.
The following are the core responsibilities of the Administrator Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
Undertake reception duties when required following protocols and procedures
Greet all patients and visitors in a courteous and polite manner, offering all reasonable assistance
Handling and processing of prescriptions, ensure all prescription requests are processed and are ready for collection within 3 working days
Book appointments by telephone and face to face
Receive and make calls as required. Divert calls to relevant team and deal with general enquiries and appointment line
Undertake Administrative duties - completing of tasks both in EMIS Web and DOCMAN
Registering of new patients
Scanning and filing of incoming documents and post
Deal with email queries following protocols and procedures.
Undertaking a range of administrative duties supporting colleagues in the wider team at VMC which includes:
- Clinical Coding and summarising of clinical records
- Deductions
- Incoming and sending of medical notes
- Immunisations and child health management including monitoring of Antenatal workload and childhood vaccination
- Redactions of records
- Dermatology management
About us
Full job description available upon request - main duties of the Admin / Reception position are detailed above.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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