Administrator - Referral Management and Private Client Team in York inYork PUBLISHED WED 11 JUN 2025 Jump to job information section

PERMANENT

Priory Medical Group rYbkjx1n

Job description

Are you an experienced administrator looking to work in Primary Care?

Do you have any Healthcare or NHS experience?

The role of the administrator in the Referral Management and Private clients team provides an efficient and comprehensive secretarial support service to our clinicians and our external customers.

You will be required to:

Maintain a high standard administrative support service to meet the needs of the role.
Ensure accurate, efficient, and timely typing skills.
Process investigations efficiently and effectively
Treat all aspects of your role with the highest level of confidentiality.

About us
Main duties of the role:
Ensure all admin / secretarial duties are carried out efficiently and effectively whilst always having the patient at the forefront of your mind, enabling our GPs to always deliver the best patient care.
Ensuring referral letters, insurance and solicitors reports, subject access requests, internal and external queries are carried out efficiently and effectively.
Ensure you understand all aspects of your role and adhere to the teams SOP where appropriate.
Ensure you meet individual / team KPIs / targets.
Provide cover / overtime for your team during periods of annual leave / sickness.
On occasion you may also be required to provide admin support across the department to meet the needs of the business.
At Priory Medical Group we pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensure our team members assist in the implementation of any new processes / procedures that has an impact on the work they do.
The inclusive and supportive culture of Priory Medical Group encourages staff to bring their own ideas to the table, therefore being an active contributor to any change / improvements in ways of working.
Staff Recognition as well as regular appraisals and catch ups we have monthly 'thankfulness' awards where all staff can nominate a colleague who they feel deserves a 'shout out / thank you' for the work / difference they have made to their team or individually.
Employee support and wellbeing we have monthly support and wellbeing groups, where we discuss ideas where we can help / support staff. There is also access to free counselling should any staff member require this support during their time with us.

Staff Benefits we have a range of benefits and schemes to support staff health, engagement, wellbeing, and inclusion.
Working Hours:
Monday to Friday 8:30am to 4:30pm

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for an Administrator - Referral Management and Private Client Team: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.

inYork

53.949405670166016 -1.1294430494308472 York, North Yorkshire

in York click to show distance

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