Administrator in Welwyn Garden City inWelwyn Garden City PUBLISHED THU 5 JUN 2025 Jump to job information section

Band 3: £24,937 to £26,598 a year pro rata per annum FIXEDTERM GOOD SALARY

Hertfordshire Community NHS Trust rUgufBtM

Job description

Are you looking for an exciting administration role within a new initiative in HCT?

We are looking for enthusiastic and adaptable individuals who have a high attention to detail.

The role demands excellent self-management and prioritisation skills to offer a high-quality admin service. You will work in a collaborative way to ensure a smooth and efficient service. You will be responsible for specific tasks and will have a positive influence on those around you.

The post holder will work within the referral service administration teamfor the Neurodiversity pathway for children and young people across Herts who would benefit from a pre-assessment for attention deficit hyperactivity disorder (ADHD) and/or an autism assessment. The role will provide admin support to the multi-disciplinary clinical teams across partner organisations.

Candidates who have applied within the past six months are kindly requested not to reapply.

Proposed interview date is the 25th June 2025.

Have excellent communication, IT and customer service skills.

Undertake a range of administration tasks, including processing referrals, letters and reports.

Be a point of contact for enquiries and communication from patients, families and professionals with a high degree of confidentiality and professionalism.

Prioritise and manage own workload and take personal responsibility for a number of specific tasks, providing cross cover for tasks/responsibilities for any service should the need arise.

Ensure accurate and relevant information is recorded on our clinical system database

Work well as a team under pressure in a busy environment

Share information and escalate issues when appropriate

Work flexibly to meet the needs of the service

You will receive full support and training to undertake all aspects of the role, you need to bring enthusiasm, energy and a flexible approach to work.

About us
The fixed-term posts are based in Welwyn Garden City. There might also be an opportunity for a proportion of your time to be home working based on Trust guidance (to be discussed and agreed with your line manager based on service needs).

In addition to the basic salary, this post will attract a High Cost Area Supplement of 5% of basic salary subject to a minimum and a maximum payment per annum, pro rata where applicable.

For this role you will need to have a full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2.

Please refer to the attached job description for more specific information about this role.

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

Are you interested in developing your skills further? If so, apply now as we reserve the right to close this advert before the closing date should we receive a high volume of applications.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for an Administrator: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.

inWelwyn Garden City

51.802696228027344 -0.19400189816951752 Welwyn Garden City

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