Alcohol Support Worker in Caerphilly inCaerphilly PUBLISHED TUE 28 OCT 2025 Jump to job information section
Kaleidoscope Project rJVvDEQfa
Job description
Job summary
As part of our service,we are recruiting into a newspecialist role Alcohol Support Worker that aligns with the vision of the Gwent APB Substance Misuse Commissioning Team.We are seeking an empathic and dedicated individual with
Experience
from a rangeof sectors to join us in establishing a new, innovative role within our service.We welcomepeople with
Experience
of working not just in substance use, but in housing, mental health, primarycare, secondary care,criminal justice, and other sectorsthat have transferable skills.We welcome individuals with their own lived
Experience
of drug and alcohol useand/or mental health and from those who have supported others with lived
Experience
.
Main duties of the job
Assist service navigationand flexible outreachprovisions for service users withcomplex need and in association with memory issues.Work closely with GDAS andABDAS clinical teams in providing a one stop shop for memory loss issues and socialcare needs.Person focused treatmentplans.
About us
Gwent Drug and Alcoholservice provides supportto individuals, families, carers, and others affected by substance use across all 5 local authorities.
Details
Date posted
28 October 2025
Pay scheme
Other
Salary
£24,347 to £26,511 a year
Contract
Fixed termDuration4 months
Working pattern
Full-time
Reference number
B0Job location
sGwent Drug & Alcohol ServiceSt. Fagans StreetCaerphillyMid GlamorganCF83 1FZ
Job description
Job responsibilities
Assist service navigationand flexible outreachprovisions for service users withcomplex need and in association with memory issues.Work closely with GDAS andABDAS clinical teams in providing a one stop shop for memory loss issues and socialcare needs.Person focused treatmentplans.These will include:o 1:1 tailor made interventionso Groupwork that provides practicalsupport in managing memory loss.oProduce care plans that areperson centred and inclusive of supportive professionals, families, friends,and others.o Intensive case managemento Helping to develop and maintain a social network.o Support to maintaina stable and independent home.o Conduct TreatmentOutcome Profiles (TOPS)oLink with community servicesincluding GDAS Wellbeing College,to co-ordinate a holisticaftercare package.o Comprehensiveand holistic exit planningo Signposting and onwards referralo Improve quality of care and health outcomeso Support with benefit claims where conditions are degenerative and access support.oLink with adult social care teams and other relevant professionals.oEnsure transitional support isprovided when attending healthcare appointments.oWork closely with ABSDAS specialist workers toensure appropriate support.Harm Reduction ProvisionDeliver harm reduction services and advice,including provision of Prenoxad Training, Needle Exchange Program (NEX) and Dry Blood Spot Testing (DBST).Compliance and Information ManagementEnsure compliance with internal case management systems and client records.Undertake appropriate monitoring, review, and evaluation procedures.Adhere to host organisation and GDAS policies andprocedures including safeguarding, GDPR andprofessional boundaries.Undertake appropriate administrative tasks.NetworkingandAwarenessRaisingFoster and sustain good working relationships with stakeholders, including local partners within the local authorities and the health board.Represent host organisation or GDAS in appropriate forums and groups.Deliver talks, workshops, presentations and provide training where appropriate.Development&TrainingProvidea lead role in an area related to Memory Lossand Alcohol Related Brain Damage (ARBD)(full training will be provide)Engage in a range of tools and methods designed to support further development in practice,including, but not limited to Memory Loss and Alcohol Related BrainDamage.Participate in Supervision, Reflective Practice, andGroup Supervisions.Commitment to Learningand Practice Plans, ensuring knowledgeand training.remain up to date with all safeguarding practice andlegislation.Take up arrangements for support and participate in all relevantinternal andexternal trainingOtherEnsure sound joint working practice to deliver an integrated seamless care pathway by working as required with otherGDAS disciplines and external partners.Communicate host organisation and GDAS vision and deliverupon mission, corporate strategyand business plans.Undertake other reasonable duties as requestedbut which may not be specified within the
Job description
.
Job description
Job description
.
Person Specification
Experience
Essential
Experience
of giving advice and support concerning housing, benefits, education, and employment.Knowledge of the harmful effects associated with drug and alcohol use, in relation to health, social welfare, housing, employability, and relationships.Knowledge of ACE informed practiceKnowledge of Mini Ace assessment tool.Knowledge of safeguarding procedures.Ability to develop relationships with strategic partners and other external parties/ organisations.
Experience
of good record keeping and report writingFamiliarity with Microsoft 365Desirable
Experience
of working within the field of substance useUnderstanding of Alcohol Related Brain Damage and other associated memory lossDemonstrable
Experience
of providing manualized interventionsTrained in: Relapse Prevention.
Experience
in complex needsKnowledge of ITEP, TCUKnowledge of sexual health, mental health awareness, and harm reduction initiatives.
Experience
d Palbase userIntrapersonal SkillsEssentialEmpathicWork in partnership with those who use our serviceCrediblePositive Solution Focused Attitude
Qualifications
EssentialExpected to meet basic skills in literacy and numeracyDesirableCompleted accredited training in structured psychosocial interventions.NVQ Level 3 or above in a health and social care qualification or equivalentCounselling
Qualifications
Person Specification
Experience
Essential
Qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
As part of our service,we are recruiting into a newspecialist role Alcohol Support Worker that aligns with the vision of the Gwent APB Substance Misuse Commissioning Team.We are seeking an empathic and dedicated individual with
Experience
from a rangeof sectors to join us in establishing a new, innovative role within our service.We welcomepeople with
Experience
of working not just in substance use, but in housing, mental health, primarycare, secondary care,criminal justice, and other sectorsthat have transferable skills.We welcome individuals with their own lived
Experience
of drug and alcohol useand/or mental health and from those who have supported others with lived
Experience
.
Main duties of the job
Assist service navigationand flexible outreachprovisions for service users withcomplex need and in association with memory issues.Work closely with GDAS andABDAS clinical teams in providing a one stop shop for memory loss issues and socialcare needs.Person focused treatmentplans.
About us
Gwent Drug and Alcoholservice provides supportto individuals, families, carers, and others affected by substance use across all 5 local authorities.
Details
Date posted
28 October 2025
Pay scheme
Other
Salary
£24,347 to £26,511 a year
Contract
Fixed termDuration4 months
Working pattern
Full-time
Reference number
B0Job location
sGwent Drug & Alcohol ServiceSt. Fagans StreetCaerphillyMid GlamorganCF83 1FZ
Job description
Job responsibilities
Assist service navigationand flexible outreachprovisions for service users withcomplex need and in association with memory issues.Work closely with GDAS andABDAS clinical teams in providing a one stop shop for memory loss issues and socialcare needs.Person focused treatmentplans.These will include:o 1:1 tailor made interventionso Groupwork that provides practicalsupport in managing memory loss.oProduce care plans that areperson centred and inclusive of supportive professionals, families, friends,and others.o Intensive case managemento Helping to develop and maintain a social network.o Support to maintaina stable and independent home.o Conduct TreatmentOutcome Profiles (TOPS)oLink with community servicesincluding GDAS Wellbeing College,to co-ordinate a holisticaftercare package.o Comprehensiveand holistic exit planningo Signposting and onwards referralo Improve quality of care and health outcomeso Support with benefit claims where conditions are degenerative and access support.oLink with adult social care teams and other relevant professionals.oEnsure transitional support isprovided when attending healthcare appointments.oWork closely with ABSDAS specialist workers toensure appropriate support.Harm Reduction ProvisionDeliver harm reduction services and advice,including provision of Prenoxad Training, Needle Exchange Program (NEX) and Dry Blood Spot Testing (DBST).Compliance and Information ManagementEnsure compliance with internal case management systems and client records.Undertake appropriate monitoring, review, and evaluation procedures.Adhere to host organisation and GDAS policies andprocedures including safeguarding, GDPR andprofessional boundaries.Undertake appropriate administrative tasks.NetworkingandAwarenessRaisingFoster and sustain good working relationships with stakeholders, including local partners within the local authorities and the health board.Represent host organisation or GDAS in appropriate forums and groups.Deliver talks, workshops, presentations and provide training where appropriate.Development&TrainingProvidea lead role in an area related to Memory Lossand Alcohol Related Brain Damage (ARBD)(full training will be provide)Engage in a range of tools and methods designed to support further development in practice,including, but not limited to Memory Loss and Alcohol Related BrainDamage.Participate in Supervision, Reflective Practice, andGroup Supervisions.Commitment to Learningand Practice Plans, ensuring knowledgeand training.remain up to date with all safeguarding practice andlegislation.Take up arrangements for support and participate in all relevantinternal andexternal trainingOtherEnsure sound joint working practice to deliver an integrated seamless care pathway by working as required with otherGDAS disciplines and external partners.Communicate host organisation and GDAS vision and deliverupon mission, corporate strategyand business plans.Undertake other reasonable duties as requestedbut which may not be specified within the
Job description
.
Job description
Job description
.
Person Specification
Experience
Essential
Experience
of giving advice and support concerning housing, benefits, education, and employment.Knowledge of the harmful effects associated with drug and alcohol use, in relation to health, social welfare, housing, employability, and relationships.Knowledge of ACE informed practiceKnowledge of Mini Ace assessment tool.Knowledge of safeguarding procedures.Ability to develop relationships with strategic partners and other external parties/ organisations.
Experience
of good record keeping and report writingFamiliarity with Microsoft 365Desirable
Experience
of working within the field of substance useUnderstanding of Alcohol Related Brain Damage and other associated memory lossDemonstrable
Experience
of providing manualized interventionsTrained in: Relapse Prevention.
Experience
in complex needsKnowledge of ITEP, TCUKnowledge of sexual health, mental health awareness, and harm reduction initiatives.
Experience
d Palbase userIntrapersonal SkillsEssentialEmpathicWork in partnership with those who use our serviceCrediblePositive Solution Focused Attitude
Qualifications
EssentialExpected to meet basic skills in literacy and numeracyDesirableCompleted accredited training in structured psychosocial interventions.NVQ Level 3 or above in a health and social care qualification or equivalentCounselling
Qualifications
Person Specification
Experience
Essential
Qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
More about ALCOHOL
Alcohol has been a significant part of British culture for centuries, playing a central role in social interactions, celebrations, and public life. From traditional pubs to trendy bars and craft breweries, the United Kingdom boasts a diverse drinking landscape that reflects both its rich history and modern tastes. Learn more...
Useful skills for an Alcohol Support Worker:
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To work as an Alcohol Support Worker in the UK, certain skills and qualifications are beneficial for effectively supporting individuals struggling with alcohol-related issues. Here are some key skills and attributes:
1. Empathy and Compassion: The ability to understand and share the feelings of others is crucial in providing emotional support.
2. Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with clients, families, and colleagues.
3. Active Listening: Being able to listen attentively and respond appropriately is vital for understanding clients' needs and concerns.
4. Interpersonal Skills: Building rapport and trust with clients is fundamental in a supportive role.
5. Knowledge of Alcohol Use Disorders: Understanding the effects of alcohol, addiction, and recovery processes is important for providing informed support.
6. Problem-Solving Skills: The ability to assess situations and develop appropriate strategies to help clients navigate their challenges.
7. Crisis Intervention Skills: Knowledge of how to handle emergencies or crises related to alcohol use.
8. Teamwork and Collaboration: Working effectively with other health professionals, social workers, and organizations to provide holistic support.
9. Cultural Competence: Understanding and respecting the diverse backgrounds and experiences of clients.
10. Organizational Skills: Managing case files, scheduling appointments, and maintaining accurate records.
11. Knowledge of Local Resources: Familiarity with local support services, treatment programs, and recovery resources that can assist clients.
Qualifications
Holding relevant qualifications can also enhance your prospects:
- Educational Background: A degree or diploma in social work, psychology, counseling, or a related field.
- Relevant Work Experience: Experience in health care, social work, or addiction services can be very valuable.
- Training and Certification: Specialized training in addiction support, mental health first aid, and motivational interviewing techniques can be highly beneficial.
- Professional Registration: In some cases, being registered with a professional body (like the Health and Care Professions Council for social workers) may be required.
Continuous Professional Development
Engaging in ongoing training and professional development is important to keep up-to-date with best practices and new research in the field of addiction and recovery.

inCaerphilly
51.57425513082564 -3.217601181510149 Caerphilly
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