Ambulance Care Assistant role/ Support worker/ Driver in Walsall inWalsall PUBLISHED THU 30 OCT 2025 Jump to job information section

Ambulance Care Assistant role/ Support worker/ Driver Job details Posting date: 30 October 2025 Salary: £14 per hour Additional salary information: allowance for performance, above minimum wage Hours: Full time Closing date: 29 November 2025 Location: Walsall, West Midlands Remote working: On-site only Company: Westron Care Ambulance Job type: Contract Job reference: Amb Job Apply for this job Summary Ambulance Care Assistant role/ Support worker,Driver Job Advert: Non-Emergency Patient Transport (NEPT) Staff Employer: Westron Care Ambulance Location: The Enterprise Hub, 34 Green Lane, Walsall, WS2 8JH (base) Position: Ambulance Care Assistant (Non-Emergency Patient Transport Staff) Employment Type: Full-Time/Part-Time/Shift Work Salary: Above min wage (£14 p/h) Are you passionate about providing exceptional care to patients in a transport setting? Do you have a background in healthcare or patient transport? Westron Care Ltd is looking for dedicated individuals to join our team as Ambulance Care Assistants/Drivers. Role Overview The role of the Ambulance Care Assistant/Driver involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role that requires a professional and caring attitude, as well as teamwork. Key Responsibilities: • Transport patients to and from hospitals, clinics, and other healthcare facilities, ensuring they are safe and well cared for. • Work as a single or double crew, responsible for either driving the ambulance or supporting the traveling patient. • Utilize carry chairs, stair climbers, wheelchairs, stretchers, and scoops as needed. • Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users. • Maintain the ambulance equipment and supplies, ensuring they are clean and in good working condition. • Treat all patients with dignity and respect in communications and actions, particularly considering cultural differences and disabilities, in line with company policy. • Ensure the safe handover of patients to/from clinical settings, ensuring clear and concise communication with relevant personnel. • Accurately complete all appropriate documentation in accordance with company policies and submit within required timeframes. • Record all journey information, including any deterioration in the patient's health, accidents, incidents, or any other required documentation. • Maintain flexibility in attitude to meet the constantly changing nature of care and service delivery. • Undertake required learning and ensure that this is put into practice; maintain personal CPD via our online training portal every 12 months. Essential Requirements: • Minimum of 2 years experience in a similar role within healthcare or patient transport. • Clean driving license for over 3 years with no more than 3 endorsement points. • Valid First Aid at Work certificate as a minimum, or FREC 3 Qualification or Ambulance Care Assistant Certificate (in date). • Clean Enhanced DBS on the update service, or willing to undertake one. • Minimum of 25 years old for insurance purposes. • Excellent interpersonal skills with the ability to communicate effectively at all levels. • A flexible, approachable, calm, enthusiastic, honest, and integrity-driven attitude. • Good level of English (spoken and written). • High level of physical fitness is essential, as the role includes manual handling and patient support. • Willingness to work weekends as required. Benefits: • Minimum Regular 4-hour shifts with varying start times. • Uniform provided. • Access to our world-class Employee Assistance Program (EAP). • Enrolment in our Company Pension scheme. • Free ongoing annual CPD training. • Opportunities to work overtime on both PTS and patient repatriation. • On-site parking. As part of our recruitment and compliance process, you will be required to undertake a driving assessment and regular drug and alcohol tests, as well as successfully complete our in-house skills assessment day. You will also need a clear Enhanced DBS Certificate issued within the last 12 months or be subscribed to the DBS update service. How to Apply: If you meet the above requirements and are eager to contribute to a dedicated team providing excellent patient care, please submit your CV and a cover letter to: Email: Phone: / Join us in making a difference in the lives of our patients!