Appointments Clerk Gastroenterology in Chichester inChichester PUBLISHED FRI 13 JUN 2025 Jump to job information section
Job description
An exciting opportunity has arisen for Maternity Cover Appointments Clerk in the Gastroenterology Department at St Richards Hospital. Working 37.5 hours per week, Monday - Friday (7.5hours per shift), booking all new & follow up appointments as per consultant team requests and from pending lists/patient tracking lists.
You will be required to support with clinic cancellations and rescheduling of appointments including last minute telephone communication with patients.
This is an exciting opportunity for any individual who relishes a challenge and is looking for a starting point career within the NHS.
The successful post holder should have a proactive and friendly attitude with an excellent telephone manner.
Full training on IT applications will be provided (Careflow).
You must be able to work under your own initiative, possess excellent organisational skills and be experienced in dealing with confidential information. You will need attention to detail when booking patients into individual consultant and nurse clinics.
Clerical support to the gastroenterology secretariat enabling our team to provide an efficient and effective secretarial service to the Consultants and clinical teams within gastroenterology.
Book all Gastroenterology/IBD new & follow up appointments from pending lists via Careflow and support with clinic cancellation and rescheduling.
About us
- Book all gastroenterology new & follow up appointments as per consultant/registrar/ specialist nurse request and from pending lists / patient tracking lists including IBD nurse specialists.
- Support with all gastroenterology clinic cancellation requests and rescheduling of patients.
- To communicate with patients via telephone to inform them of their appointments.
- To liaise with all levels of medical staff and administration staff and to escalate issues to your line Manager.
- Fold and post patient letters
- Support with ordering stationary requirements via Oracle online system as requested.
- Support with delivering endoscopy/radiology requests as requested.
- Support with scanning and uploading onto EVOLVE as required.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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