Apprentice Clinical Support Worker (XR02) in Leeds inLeeds PUBLISHED MON 10 NOV 2025 Jump to job information section

Job summary
Anopportunity has arisen for an

Experience
d Clinical Support Worker on Ward L23,part of the Head & Neck CSU at Leeds Teaching Hospitals NHS Trust. We arelooking for forward-thinking and innovative individuals, with knowledge of, and

Experience
in surgical nursing care and a passion for Head & Neck nursing,who are ready to move the ward and the CSU into the future.L23is a 22-bed inpatient ward caring for ENT, Maxillofacial and a small number ofspinal and stroke patients. As the only Head & Neck inpatient ward, we playa significant role in delivering the CSUs surgical caseload. Your role willinvolve supporting the Ward Manager in working with the CSUs other services todeliver a seamless inpatient service which achieves our wider goals. Knowledgeof the CSUs priorities, Head and Neck

Experience
and a level head areessential attributes of this role.Weare very proud of our high patient and student satisfaction rates and would beexcited to welcome you to the team.Thisadvert does not meet the

Salary
threshold for sponsorship.Applicantscurrently employed by LTHT on the same banding and

Job description
shoulddiscuss the internal transfer process with their line manager.Forinformal visits or enquiries please contactMarianoPonte, Matron on , Ward Manager

Main duties of the job
Thejobholder will be actively involved in providing direct and indirectcompassionate care for patients in support of the multidisciplinary team. Thejobholder will undertake a range of delegated clinical patient care dutiesunder the support and supervision of a registered practitioner.Thejobholder will assist in the overall implementation and evaluation of care aspart of the multi professional team. The jobholder is expected to plan,implement, deliver and maintain high standards of patient care. The jobholderwill be skilled in taking appropriate action(s) and acting on own initiative toachieve the planned outcome.Thejobholder will contribute to the maintenance of an environment for effectivecare.Thejobholder will be expected to lead a team of clinical support workers andapprentice clinical support workers.Thejobholder will be expected to practice in accordance within Trust policies,guidelines, standards and statutory requirements and operate within definedcompetency boundaries.Thejobholder will work within a ward, clinical department or community setting aspart of a multidisciplinary team.Thejobholder must comply with the wearing of PPE as appropriate to the clinicalsituation - this may involve wearing face masks for a considerable length oftime

About us
Leedsis a large city with the third largest metropolitan population in the country.The Leeds Teaching Hospitals NHS Trust is one of the largest NHS Trusts in theUK. The Bexley Wing of St James Hospital is a state-of-the-art oncology centre,serving the whole region.WardL23 is situated at G floor Jubilee Wing in LGI. The ENT/Maxillofacial sits withHead and Neck Clinical Service Unit.Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you do

Experience
a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions.

Details

Date posted
10 November 2025

Pay scheme
Agenda for changeBandBand 2

Salary
£24,465 a year

Contract
Permanent

Working pattern
Full-time

Reference number
C9298-NUR-728

Job location
sLeeds General InfirmaryGreat George StreetLeedsLS1 3EX

Job description

Job responsibilities
Establish and maintain effective communication with patients, families and carersDevelop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward and or departmentAssist in the welcome and reception of patients into the clinical areaDemonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issuesCommunicate effectively with all health, social care providers, voluntary sectors and emergency servicesMaintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidanceEnsure compliance with Trust policies and procedures regarding confidentiality of data and data securityCommunicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).Occasionally participates in and contribute to local audits (e.g. hand hygiene audit)Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time framesEffective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.Ability to answer phone, effectively managing the enquiry.

Job description

Person Specification
Skills & BehavioursEssentialReliable and trustworthyInterpersonal skills, confident and enthusiasticCompetent in written, electronic and verbal communication skillsTeam workingWillingness to learn and develop their role

Experience
EssentialSignificant

Experience
of working within a healthcare setting delivering clinical and or personal careInsight into roles responsibilities of postBasic IT skills

Qualifications
EssentialNVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualificationThe Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.Commitment to undergo training and education as requiredAble to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust PolicyAbility to travel in between Trust premises and patient homes for posts that involve community visitsDesirableBasic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G))

Experience
EssentialSignificant

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details