Assistant Patient Pathway Coordinator (CAT 1) in Henley-on-Thames and Reading inHenley-on-Thames and Reading PUBLISHED FRI 30 MAY 2025 Jump to job information section
Royal Berkshire NHS Foundation Trust r2u5cUUX
Job description
PLEASE NOTE: PREVIOUS APPLICANTS NEED NOT REAPPLY
Band 3 Assistant Patient Pathway Coordinator (CAT 1 - ENT, Maxillofacial and Plastic Surgery)
Shift Patterns: Full Time 37.5 hours per week; working 08:00 am - 17:00 pm Monday to Friday.
This role is based at both Townlands Hospital, Henley-on-Thames and the Royal Berkshire Hospital, Reading.
The Clinical Administration Team (CAT 1) is seeking a passionate, enthusiastic, reliable and hard-working individual to join our department.
We are looking for a team player with good communication and excellent customer service skills, with a positive attitude towards work.
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. You will work as part of a multidisciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.
You will be responsible for helping provide a smooth transition for patients as they move through their treatment pathway.
Duties will include completing key administrative tasks which are vital to enable the department to function safely and to a high standard.
You need to be flexible and willing to learn new skills. You should be educated to GCSE level or equivalent in Mathematics and English, with good evidence of computer literacy.
You will also have very good communication skills and be able to work with minimal supervision.
About us
Please refer to the attached Job Description and Person Specification for further details of the post.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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