QR code linking to this job posting Assistant Practice Manager in London inLondon PUBLISHED SUN 12 OCT 2025

Depending on experience £16 to £17 per hour  PERMANENT 
Job summary
Assistant Practice Manager Claremont ClinicCaring for our local community since 1951We are seeking a dedicated Assistant Practice Manager to join our friendly and forward-thinking GP surgery.Are you an organised, motivated, and

Experience
d in healthcare management, and already working in this role? Previous

Experience
in a healthcare or GP practice setting. Minimum

Experience
of two years is essential.Join Claremont Clinic and be part of our commitment to exceptional healthcare delivery.As our Assistant Practice Manager, you'll support the Practice Manager in the day-to-day running of the surgery, ensuring smooth operations and the highest standard of care for our patients. This is a varied and rewarding role that combines administrative efficiency with people management and patient service.

Main duties of the job
Hours: 37.5 hours per week - Monday to Friday 10am-6pm inclusive of 30 mins unpaid lunchbreakFlexibility:Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.Key Responsibilities:Support the management of clinical and non-clinical staffOversee administrative systems, procedures, and patient servicesAssist with rotas, recruitment, training, and HR processesWrite and update practice policies and proceduresLiaise with patients, staff, and external healthcare professionalsContribute to compliance with CQC standards and practice policiesStrong administrative and IT skills, proficiency in use of EMIS, AgilioTeamNet, NHS ICT systems.Excellent communication and interpersonal abilitiesA proactive, flexible, and supportive team player

About us

About us
:Claremont Clinic has been providing care to our community in Forest Gate and the surrounding area since 1951. We have over 12300 registered patients and our premises have recently been fully refurbished. We are well rated by our pateints achieving 4.4 stars in our Google Reviews.We are located on the Romford Road with good transport links. Woodgrange Park and Wanstead Park Suffragette Line (Overground) and Forest Gate and Manor Park (Elizabeth Line) stations are all within walking distance and there are bus stops just outside.We value individuals who are organised, adaptable, and personable - committed to delivering excellent customer service.Key attributes we are looking for include:Previous

Experience
in medical/primary healthcare roles.Excellent communication skills with a clear and polite telephone manner.Ability to maintain confidentiality and discretion with patients.

Experience
in handling sensitive situations with empathy and professionalism.Strong teamwork and independent problem-solving abilities.Proficient in ICT and general administration tasks.

Details

Date posted
12 October 2025

Pay scheme
Other

Salary
Depending on

Experience
£16 to £17 per hour

Contract
Permanent

Working pattern
Full-time

Reference number
A0925-25-0006

Job location
s459/463 Romford RoadForest GateLondonE7 8AB

Job description

Job responsibilities
About the Role:As our Assistant Practice Manager, you'll support the Practice Manager in the day-to-day running of the surgery, ensuring smooth operations and the highest standard of care for our patients. This is a varied and rewarding role that combines administrative efficiency with people management and patient service.Key Responsibilities:Support the management of clinical and non-clinical staffOversee administrative systems, procedures, and patient servicesAssist with rotas, recruitment, training, and HR processesWrite and update practice policies and proceduresLiaise with patients, staff, and external healthcare professionalsContribute to compliance with CQC standards and practice policiesStrong administrative and ICT skillsExcellent communication and interpersonal abilitiesA proactive, flexible, and supportive team player

Salary
: £16-17 per hour, dependent on

Experience
Hours: 37.5 hours per week - Monday to Friday 10am-6pm inclusive of 30 mins unpaid lunchbreakFlexibility: Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.

Job description

Salary
: £16-17 per hour, dependent on

Person Specification

Experience
EssentialGP Surgery Management

Experience
(minimum 2 years)GP Surgery Administrative

Experience
Proficient in ICTProficient in use of EMISWeb or SystmOne

Experience
in supervising and appraising staffFinancial managementHuman resource managementDesirableKnowledge of NHS management and primary care structure

Experience
in writing and reviewing healthcare policies in primary care

Qualifications
EssentialGCSE Grades C or above in English and MathsAbility to speak and communicate clearly and proficiently in English.Desirable

Qualifications
relating to (healthcare) management

Person Specification

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details